I bought a Game Spy 1.3MP camera last year and recently the flash stopped working. I called Moultrie and they told me to send it back with the sales receipt for warranty. So I sent it back last week and today I received a package from Moultrie. To my supprise they did not fix my camera but sent me a brand new 3.1MP camera. Now that is what I call customer service. They are a QUALITY company, its nice to find a company that cares about its customers.