I will say that I agree with BC that nobody ever really wins a mud slingin contest, but I will also say that I cant think of anyone else that would take a return after 4 months. I have always been in business for myself so I can understand rs.com taking it personally. Its always good to see an owner or employee step up and defend their work or try to provide an explaination as to the reason things happened.

As easy as it would have been to let it pass without response its a danged if you do danged if you dont deal....