bigcounty,

Point taken. I agree with you. I'll start taking the republican approach.
But its hard to just sit back and let someone damage your reputation with out telling your side. I know from a company stand point, its the right thing to do.

Duckbutter48,

Your right too, but its not you being slandered. I added the smileys to make it not come off as smart-aleck. Tried to add a little humor because this whole thing is so silly.

My problem is taking things like this personally. Our family built this business from the ground up, its the only job I've ever had. I was working in our gun store in the 70'swhen I was old enough to properly count change. We've worked hard for a long time to have excellent customer service and it really gets to me when someone does as Doug has done.

I realize after all the post on his other two threads and thePM's I'm getting that ya'll realize we have good customer service.

Hindsight is always 20/20.

Hopefully (for us), all the others unfortunate enough to have to read all this, can understand where I'm coming from. My intent was not to be a smart-aleck at all, just to provide our side of the story in a way that was somewhat fun to read (I thought it was funny at least).

I left out the little smiley guys this time. I usually use them so that readers can tell the mood of the post and it helps make things not so serious. I like this place, its got tons of useful information. I know I'm new around here and the new guy gets beat up some because ya'll don't know my personality and see me as an outsider but give me a chance.

Chris