Riflescopes, lets me give you some free advise I won't even charge ya for. Whenever something like this arrises, just let it pass or bend to the will of the customer (especially for this case for the few dollars). Its never good to try to defend yourself. Take the republican approach to it. Just let bad news run its course. If you acknowlege it, its going to take alot of work and talk to fix it.

One because most of us here has dealt with salespeople and sooner or later got the wrong end of the stick. That works against you.

Just one mans opinion.