I had the same trouble with mine as did loverboy. The film would never wind up. This last fall I got a Moultrie Digital, and the pictures that came off it were very good. The only problem with it was that it ate batteries really fast, so I am getting a solar charger and rechargeable batteries. I don't know if the Stealth Cam has a warranty because I threw the package and everything away, but if it does have a warranty I would hold on the papers just in case yours starts acting up.