It came yesterday. I charged it all night, and trained with the dog this morning. The longer probes REALLY make a difference.

I held the collar, and my wife "let me have it" on setting 3. That got my attention. The trainer had the older model with the short probes. We had to use setting 4 or 5 to elicit a response. When I trained with the dog this morning, setting one(1) worked GREAT! Just as soon as he got a "nick", he did all the exercises perfectly.

Thanks again for all the good advise.