Few tips that may help.1. Keep aregular schedulewhen feeding the puppyand taking him/her outside. 2. Praise herwhenhe/she does it correctly. They will eventually get the idea. 3. Use a odor neutralizer. A dog's defication is much more to a dog. That's why a dog will go to the same place again and again. Only an odor neuturalizer can eliminate the odor, household cleaners can not. 4. Be patient. It took my puppy about two weeks before she got it. Good luck..