Well, in the last three months, I have been very glad that I buy quality equipment. The first was in April when I needed a part from Leupold for my binoculars. It got sent right away, no questions asked. Most recently was today.

I was reloading for my .45 ACP, when I was having trouble getting a case to go into the Carbide Die from RCBS. I made sure the case was aligned, and pushed the case up one more time. It went in very rough, and when I pulled the case out, the primer was still in it!!! So, I took the die out, and upon closer inspection, found that I some how bent the entire rod that the decapping pin is on!! I then promptly called RCBS. I told the lady I bent then entire rod for my .45 ACP resizing die, and she took my name and address, and said it would be in the mail, no cost to me, no questions asked!!

Needless to say, I was very glad I have RCBS equipment. This is the first time in the 2 1/2 years that I have had the reloading equipment that I have had to use them, (customer service), and I am happy with the experience!!