blksn8k

Has anyone else tried one of these yet? I was hoping this was going to be an upgrade over the Solar Dark. It definitely is not. I've been using the Solar Dark series for at least five years and have always liked the layout of the menus and just the general functionality, although the durability hasn't been all that impressive. I really liked the fact that they had a solar panel which meant that battery replacement was pretty much eliminated. I always used Energizer Lithium batteries as backups and they would last for multiple seasons. The cameras had a two year warranty and that's about as long as they would last. The weakest link seemed to be the lifespan of the internal lithium battery pack. Makes me want to run right out and buy an electric car. NOT!


I will admit though that I would always set them to take one photo and then a 30 sec video. I'm sure that put them under a lot more stress than single photos would have but, hey, there is nothing saying you can't or shouldn't use them that way. It's kind of a moot point now since that model is no longer available.


Anyway, when the new Force Pro S went on sale recently I ordered one from Sportsman's Guide. The menu and functionality are really a step backwards from the Solar Dark in my opinion. Just like everything else, it probably has something to do with computer chip shortages. And so far the reliability has been horrid. The label on the side does say "Made In China" so no big surprise there.


This new camera doesn't let you combine photos and videos so I set it to take 30 second videos. I got a grand total of 48 videos before it apparently died. I can turn it on but it will not recognize any of the SD cards I have tried, including the card that came with the camera. The display screen lights up and then says "Please Format SD". So, after reading the instructions on SpyPoint's support website pages I did that and formatted the supplied SDHC 16 GB card. I first tried a quick format which didn't work and then a long format with the same result. I'm still getting the "Please Format SD" error.


I also downloaded the latest firmware from their website but that was a total waste of time since the camera won't read the SD card the firmware is stored on.


Next I opened a chat session on their website and after at least half an hour of back and forth messaging with me trying multiple suggestions all they would say was is that it looks like the camera will have to be replaced.


So I've sent the proof of purchase and now I'm waiting for confirmation of a replacement. I would honestly rather just get a refund but I'm not even sure if that is an option.

BOWHUNTERCOP

I have owned many cell cameras, from expensive to affordable, Spypoint has great cell rates, but lack customer service and their cameras when working are good but it seems no matter the model they end up having issues, which brings you back to poor customer service. Overall the best camera and customer service in my opinion is Tactacam

blksn8k

Thanks for the suggestion. I haven't gone down the cell camera road just yet. Not saying there's anything wrong with that it's just not my cup of tea. The Force Pro S is solar powered but has no cell or wi-fi capabilities which is similar to the discontinued Solar Dark. As a very helpful customer support guy at Spypoint once pointed out, not every place that people use trail cameras has cell service.

Unfortunately, in today's world it seems like both prices and quality are completely out of control. Whenever almost everything you buy is either built by or has components that were built by people whose lives are completely out of there own control what else can you honestly expect?

blksn8k

After sending Spypoint the proof of purchase info via email back on 8/9/23 I was expecting some sort of confirmation that they had at least received it or were planning to ship a replacement camera. Nothing.

So, today I called their customer service number and after about 20 minutes of them reviewing my case and getting my shipping address at least twice they have finally confirmed that I will be receiving a replacement. God knows how long that will take and I honestly have no reasonable expectation that the replacement will be any better.

blksn8k

Today I ran into another problem with one of my old Spypoint Solar Dark cameras. When I turn the camera on all I see is a bright white blank display screen for a few seconds and then it goes totally dark. I've had the same problem with the same model camera in the past. I purchased this camera almost two years ago to the day (8/25/21) and they come with a two year warranty. Imagine that!

I've been on the phone with their Chinese customer service for at least two hours! At this point they are in the process of creating an RMA for the replacement. Unfortunately, the Solar Dark has been discontinued so I chose to "upgrade" to the what I consider the inferior Force Pro S for a small fee. Not too happy about that but the other, more popular solar powered cell models are all sold out. Good grief...I can guarantee that I won't be buying any more Spypoint products in the future.

JW

I tried Spy Point. I also was not happy with their product. Great idea to have a SD card plug in to make any camera a cell camera. But the quality of product is not there.

So I went Reveal X and XB. And have been extremely pleased.

JW