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-   -   Bowtech tech help! (https://www.huntingnet.com/forum/technical/231997-bowtech-tech-help.html)

RLoving1 02-11-2008 07:23 PM

Bowtech tech help!
 
This is to let folks knowwhat I've been going through and the outcome! I bought a bow from a fellow member here and I love it except for the draw length,the local dealer was little if no help so I went to the factory direct!I called and ordered the correct mod on the 24th of last month...Fedex lost it on the 29th! They(Fedex) fessed up today and told me to contact the shipper(Bowtech) about filing as lost,I have been dealing with Nick and he had mentioned it to John(must be the boss),called them back and Nick said wasn't my fault or Bowtech's but they would make good since it was out of our hands and went to put his hands on another mod free! And since I wasn't real sure if I needed the 28" mod or the 27.5" mod he would send them both!Now thats good customer service...if other manufacturers treat folks this way then thats a good industry to work with! I will order a new Bowtech someday with this kind of service!

davepjr71 02-11-2008 07:28 PM

RE: Bowtech tech help!
 
Bowtech has first rate customer service for sure. Glad to hear that they are being so helpful.

lifesadrag 02-11-2008 07:34 PM

RE: Bowtech tech help!
 
That's good to know because I'm thinking of buying a General.

Rob/PA Bowyer 02-11-2008 09:12 PM

RE: Bowtech tech help!
 
Bowtechs customer service, tech support and bows are second to none. Congratulations.

TFOX 02-11-2008 10:04 PM

RE: Bowtech tech help!
 
That is great customer service.

LostInWoods 02-12-2008 07:17 AM

RE: Bowtech tech help!
 
I have a good Bowtech customer service story too. I was very happy with their service, TOP NOTCH! I just hope they keep it that way. A lot of companies tend to lose that quality as they keep getting bigger.

With customer service and quality like that, it is hard to go elsewhere! :)

MeanV2 02-12-2008 07:53 AM

RE: Bowtech tech help!
 
To me that is the Heart of any company, Customer Service. You gotta have it!

Dan

mez 02-12-2008 01:56 PM

RE: Bowtech tech help!
 

To me that is the Heart of any company, Customer Service. You gotta have it!
They definately have it. I've had great service from them. Always helpful, courteous and fast.

PABuck_HNTR 02-12-2008 04:44 PM

RE: Bowtech tech help!
 
My experiences with Bowtech have been extraordinary. They are by far one of the best in customer service I've ever dealt with.

RLoving1 02-12-2008 04:52 PM

RE: Bowtech tech help!
 
I'm getting ready to test MeanV2's customer service!:)I'm trying to resist ordering a sts from him...anyone want to donate to me so I can test him?:DIt's gonna happen soon I feel Dan,I ain't cheap just good at procrastination.

RLoving1 02-13-2008 05:25 PM

RE: Bowtech tech help!
 
Update! After talking to Bowtech Monday I found a package plastered to my fence(west Texas wind) and the mods are here! Installed the IF6(28") and braved the wind and took it outside and gave it a try...so much better! May shoot indoor this weekend and chrono both bows. Do have a tech ? for the group...would changing the d/l change my pin settings? The pin that was 20 yards is dead perfect at 30 now! If MeanV2 answeres the question firstI'm gonna order a sts from him!:)

MeanV2 02-13-2008 05:42 PM

RE: Bowtech tech help!
 
Changing the draw mods could/should very well change your pins!:D:D:D

Dan

RLoving1 02-13-2008 05:46 PM

RE: Bowtech tech help!
 
Haha your too late! I just ordered a string suppressor from your website!:DThanks Dan now nothing to tease you with! Hope I did the measurement right...I think I put 5 5/8"

MeanV2 02-13-2008 05:49 PM

RE: Bowtech tech help!
 
You wasn't kidding!!

Dan

RLoving1 02-13-2008 05:53 PM

RE: Bowtech tech help!
 
See you had no faith in me!:DWait till I post a picture of Russ and Bob when I get to Burleson and put a whipping on them...then you will see shock and awe! May have to have a witness,I'l get Txjourneyman!

DeerStalker80 02-13-2008 06:29 PM

RE: Bowtech tech help!
 
My good friend bought a matthews bow had severe cam lean on it this thing is only weeks old maybe 2 at the time. He brought it back to the dealer the dealer said dont worry nothings wrong with it. But I adviced him something ainty right if its doin that so he called matthews up and they told him yeah dont worry it hurt anything. Well A month goes by know there is 5 strings frayed or broke on it. He brought it back to the shop raised all kinds of hell trying to get his money back 3 seconds from getting arrested before the shop finally gave him his money back. Know after hearing over and over again me telling him bowtech really does take care of there customers hes a brand new owner of a guardian.. He and I have had nothing bad to say about their customer service

RLoving1 02-13-2008 07:27 PM

RE: Bowtech tech help!
 
Ok Deerstalker now give MeanV2 a shout and buy some of his products...we haven't led you wrong yet have we?:D


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