PM sent explaining how. Have a good day and sorry my question and explanation wasn't to your satisfaction!

Now we're getting somewhere with that edit and I sincerely hope that someone can help you take care of the problem. Did you get any advice from the Hornady people when you called them because IMHO they are a good company that stands behind their products? All I use is Hornady BTSPs for the three calibers I reload for and they have all been great for accuracy and terminal performance. I prime off my RCBS press, but I would bet that someone here can help you now with the added information you gave about your hand press. Good luck and be safe in your endeavors!

Left side of screen under User CP, then down to edit ignore list.

It helps, but only if you Log On. If you just visit the site without Logging On you will unfortunately see their posts.

Like everyone else suggested - If you can't get it working send it back. (first ask if there will be a charge to repair it).
If there is a charge I would look into the RCBS hand primer. I've used mine for years without any problems.
I do have one thought though. Were you trying to use large primers (rifle or pistol) but using the small primer accessories? Could be you have a primer stuck in your hand primer. Just guessing and throwing out ideas.

Wow, such a simple question, such a wrong turn at Albuquerque...

Which Hornady hand primer do you have? Does the end of your handle move towards the top of the primer, or towards the bottom?

I would tend to assume that you have the large primer seater stuck in a small primer tray, but that may not be the case, since your post sort of implies that it did work at some point.

With the handle that moves towards the top, you should be able to remove the link follower and use a wooden dowel or brass rod to drive the primer seater out of the tray.

With the handle that moves towards the bottom, it should work the same, but it's a little more difficult to disassemble in that way.

Next time you get it disassembled, drop the primer seating pistons into the housing and let them travel the full ROM without handles or springs assembled. Feel your way around whether it has a burr or an oversized diameter that might be causing your hang up.

Hornady replaced the priming tool.... I am back in business. Thanks to ALL who commented...

I use a lee hand primer tool. never used it to prime small primers. mostly large rifle cases. never had any problems with it. glad to hear that you got your primer tool fixed.

I agree. The guy is new to hand loading. Cut him some slack. Didn't he say in his post it is a Hornady ?

Why bring this thread back up after a month just to post that comment? FYI the initial post until he did what was asked and added over 1/2 of what is now showing did not even say the primer was a Hornady or what the actual problem was! Please look at the date and time he made his edit AFTER the comment you have quoted and don't try and stir up trouble when you don't know what the whole situation you commented on was! Thank you!!!

Boo Hoo Hoo, I'm a baaaad boy!