Nikon Repair
01-13-2011, 06:15 PM
#2
Typical Buck
Join Date: Oct 2007
Posts: 879
I sent a pair in a few weeks ago
Not sure what model you have ?
I have the Nikon Monarch binochs .
They come with a 25 year warranty .
I sent them in because they would fog up , had fine scratches on the lences and also a cracked eye cup extention .
I sent a copy of the original reciept , warranty card with serial number , a breif desription of the problem and the binoculars .
They came back with new eye cup extentions but were never cleaned or buffed .
I called Nikon , they sent me a call tag for shipping , so I sent them back with another letter of the issues .
Abought a week later I recieved a brand new pair .
Mine have the 25 year NO Fault warranty and were just 3 years old .
I have no complaints ...
I have the Nikon Monarch binochs .
They come with a 25 year warranty .
I sent them in because they would fog up , had fine scratches on the lences and also a cracked eye cup extention .
I sent a copy of the original reciept , warranty card with serial number , a breif desription of the problem and the binoculars .
They came back with new eye cup extentions but were never cleaned or buffed .
I called Nikon , they sent me a call tag for shipping , so I sent them back with another letter of the issues .
Abought a week later I recieved a brand new pair .
Mine have the 25 year NO Fault warranty and were just 3 years old .
I have no complaints ...
01-14-2011, 05:41 PM
#4
Typical Buck
Join Date: Oct 2007
Posts: 879
I called them first .
They told me to send in a copy of my receipt , a copy of the warranty paper with the serial # listed and the binoculars .
Also a brief desription of the problem .
You pay shipping to them and they pay return shipping .
Also a brief desription of the problem .
You pay shipping to them and they pay return shipping .
01-19-2011, 04:31 AM
#5
Spike
Join Date: Jul 2004
Location: Md.eastern shore
Posts: 79
nikon repair
a few years ago the strap holder on my Monarch binocs broke . Sent to Nikon they replaced binocs with a newer version (mine were about ten years old) brighter glass and attached lense covers. No questions asked!! I was impressed.
01-19-2011, 09:19 AM
#6
Giant Nontypical
Join Date: Dec 2007
Location:
Posts: 5,130
Same thing for me.............although I dealt with Cabela's !
"a few years ago the strap holder on my Monarch binocs broke . Sent to Nikon they replaced binocs with a newer version (mine were about ten years old) brighter glass and attached lense covers. No questions asked!! I was impressed. "
"a few years ago the strap holder on my Monarch binocs broke . Sent to Nikon they replaced binocs with a newer version (mine were about ten years old) brighter glass and attached lense covers. No questions asked!! I was impressed. "
02-07-2011, 04:14 AM
#7
Typical Buck
Thread Starter
Join Date: Feb 2003
Location: Seymour IN
Posts: 597
Got the Bino's back Friday. I didnt send the reciept or warrenty paper. I filled in the paper on their web site. Kind of like a work order. They went ahead and replaced both cup and cleaned them all up for me no questions asked. Can't beat that
