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Nikon Repair

Old 01-13-2011, 06:57 AM
  #1  
Typical Buck
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Default Nikon Repair

Anyone ever send some Bino's in for a repair? I crack a cup and it needs to be sent in.
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Old 01-13-2011, 07:15 PM
  #2  
Typical Buck
 
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Default I sent a pair in a few weeks ago

Not sure what model you have ?
I have the Nikon Monarch binochs .
They come with a 25 year warranty .
I sent them in because they would fog up , had fine scratches on the lences and also a cracked eye cup extention .
I sent a copy of the original reciept , warranty card with serial number , a breif desription of the problem and the binoculars .
They came back with new eye cup extentions but were never cleaned or buffed .
I called Nikon , they sent me a call tag for shipping , so I sent them back with another letter of the issues .
Abought a week later I recieved a brand new pair .
Mine have the 25 year NO Fault warranty and were just 3 years old .
I have no complaints ...
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Old 01-14-2011, 03:28 AM
  #3  
Typical Buck
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Mine are the Monarch, too. Cracked eye cup. Did you go to the Nikon page and just print out the form to fill in? Mine are 3 years old.
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Old 01-14-2011, 06:41 PM
  #4  
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Default I called them first .

They told me to send in a copy of my receipt , a copy of the warranty paper with the serial # listed and the binoculars .
Also a brief desription of the problem .
You pay shipping to them and they pay return shipping .
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Old 01-19-2011, 05:31 AM
  #5  
Spike
 
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Default nikon repair

a few years ago the strap holder on my Monarch binocs broke . Sent to Nikon they replaced binocs with a newer version (mine were about ten years old) brighter glass and attached lense covers. No questions asked!! I was impressed.
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Old 01-19-2011, 10:19 AM
  #6  
Giant Nontypical
 
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Default

Same thing for me.............although I dealt with Cabela's !

"a few years ago the strap holder on my Monarch binocs broke . Sent to Nikon they replaced binocs with a newer version (mine were about ten years old) brighter glass and attached lense covers. No questions asked!! I was impressed. "
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Old 02-07-2011, 05:14 AM
  #7  
Typical Buck
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Got the Bino's back Friday. I didnt send the reciept or warrenty paper. I filled in the paper on their web site. Kind of like a work order. They went ahead and replaced both cup and cleaned them all up for me no questions asked. Can't beat that
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