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Change in leupold warranty

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Change in leupold warranty

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Old 02-16-2004, 01:54 PM
  #1  
Giant Nontypical
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Default Change in leupold warranty

Before buying a new leupold scope be sure to check out this link
http://www.leupold.com/resources/where_to_buy.htm
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Old 02-16-2004, 02:03 PM
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Giant Nontypical
 
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Default RE: Change in leupold warranty

I guess they are joining the club like ever other Optics mfr...only selling thru authorized Retailers....should not affect older models just anything new going out the door has to be purchased thru their dealer. Looked up some dealers on their site that are located in my area and they all discount Leupolds pretty heavily anyway so It doesn't affect me.
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Old 02-16-2004, 02:13 PM
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bigcountry
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Default RE: Change in leupold warranty

Oh, this sucks. Number one reason I buy a Leupold is I know if I want to trade up with someone on the net, or whatever, it will be covered by the warranty.
 
Old 02-16-2004, 02:18 PM
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bigcountry
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Default RE: Change in leupold warranty

Just called Leupold. They told me this does not apply to 2nd hand sales? I don't know how they are going to difientate a autorized dealer to a private ebay 2nd owner sale.
 
Old 02-16-2004, 02:28 PM
  #5  
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Default RE: Change in leupold warranty

Probably anything shipped new after 02/12/2004 will have to be sold thru one of their authorized dealers...they are tracking them with serial numbers and we'll (gasp) probably have to fill out a warranty card like all other scope mfrs make us do.
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Old 02-16-2004, 02:41 PM
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Default RE: Change in leupold warranty

BC have seen a bunch of these on Ebay including the New VXIII and maybe these dudes aren't Leupold dealers... protect their legit dealers and their profit is my answer..I have no problem with that...I'll still buy used ones from Ebay and they'll be covered that's all that matters.
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Old 02-16-2004, 04:13 PM
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Default RE: Change in leupold warranty

They told me this does not apply to 2nd hand sales
The whole policy will then be useless as all that you have to do is tell them you bought it used.I don't believe that they would bother to implement such a policy yet leave such a loophole.
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Old 02-16-2004, 04:30 PM
  #8  
bigcountry
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Default RE: Change in leupold warranty

thats why I suggest people call cust. service and scream
 
Old 02-16-2004, 07:51 PM
  #9  
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Default RE: Change in leupold warranty

The Leupold Full Lifetime Guarantee
Built To Last Generations — Leupold and Stevens, Inc. is a family owned, fourth generation company that has been manufacturing precision optical products in the U.S. for nearly 100 years. Leupold’s success has been built on our commitment to your absolute satisfaction and our commitment to the shooting sports. It’s for these reasons that we offer the Leupold Full Lifetime Guarantee.

If any Leupold Golden Ring product is found to have defects in materials or workmanship, we will, at our option, repair or replace it. FREE. Even if you are not the original owner. No warranty card is needed. No time limit applies.

There is only one way to void the Leupold Full Lifetime Guarantee: unfortunately, we cannot honor the guarantee of scopes that have been disassembled, modified, or worked on by anyone not authorized by Leupold. To ensure this doesn’t happen to you, contact Leupold Technical Service before having any work or repairs done to your valuable Leupold optics. Call 502-526-1400 or write to us. See our Contact page for e-mail contact information.
So what's the problem?This is Leupolds warranty from the link provided.
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Old 02-16-2004, 09:24 PM
  #10  
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Default RE: Change in leupold warranty

Here is the new warranty policy found at the link

Make sure your Leupold Golden Ring product purchase will be covered by The Leupold Full Lifetime Guarantee
Leupold has established a network of thousands of Authorized Golden Ring Dealers worldwide. We encourage you to take advantage of the resources provided here to locate your Leupold Authorized Golden Ring Dealer. Purchasing a Leupold Golden Ring product from a Leupold Authorized Golden Ring Dealer offers substantial benefits, including:

• Assurance that your Leupold Golden Ring product will be backed by the ultimate guarantee of quality and service. Leupold Golden Ring products are backed by The Leupold Full Lifetime Guarantee when purchased from a Leupold Authorized Golden Ring Dealer. Purchasing from an unauthorized dealer will void any product warranty.

• Serial Number Tracking. To help facilitate our warranty policy, serial numbers of every product shipped to Leupold Authorized Golden Ring Dealers are recorded and tracked. By this tracking process, you can be assured your Leupold Golden Ring purchase from an Authorized Golden Ring Dealer will be covered by warranty and that you will have access to all these great benefits.

• Complete dealer support. Leupold has taken considerable care to establish and train a network of Authorized Golden Ring Dealers so that you will benefit from the very best customer service experience. Every Leupold Authorized Golden Ring Dealer must meet a strict standard of qualification to become a sales partner for Leupold products. Authorized Golden Ring Dealers possess the product expertise necessary to help you select equipment that is right for you. They are also able to assist in the proper installation, set-up, and care of your Leupold product.

• Access to online customer support. Track your product service status, find an answer to your product-related questions, and gain access to additional features available in the "My Info" section of the Leupold website.

• Eligibility to participate in special promotions and receive advance news and announcements. Our goal is to ensure that every Leupold customer is absolutely satisifed with their purchase. That's why Leupold has developed a comprehensive dealer network equipped to best meet your needs. By purchasing from a Leupold Authorized Golden Ring Dealer, you can be assured of the utmost in quality and service, every step of the way.

How can I be sure that a dealer is authorized by Leupold?
Take advantage of the resources provided in the "WHERE TO BUY" section of www.leupold.com to find an Authorized Golden Ring Dealer near you or call Leupold customer service at (503) 526-1400.

Thank you for your patronage of Authorized Golden Ring Dealers and for your interest in Leupold products. If you have any questions, a Leupold Product Specialist will be happy to assist you at (503) 526-1400. Select from the links provided here to find your Leupold Authorized Golden Ring Dealer.

This warranty policy supersedes all other warranty statements whether published, printed, or implied.


Read the last sentence of the second paragraph and the very last statement of the policy
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