I couldnt have said it better myself. you need to go up there and do exactly what he said...tell them if you dont have a bow to hunt with this weekend then your calling the regional manager, not the district manager but a step up further to the regional manager. That is the last thing they want you to do cause if that gets up that far the managers at that store will be in a deep pile of crap. i guarantee you if you go up there and tell them that, they will be sh**tin' there pants trying to get the situation taken care of so you want call the regional manager. and oh yea find out the RM name first before you go up there and say the persons name to them, not just RM, so they know it aint some kind of joke.

Well, I used to work at a GM store in their archery dept. along with 4 other knowledgable guys. Management didn't know archery so let us run our shop as we saw fit. That being said, if it were me I would have taken care of the problem, considering the time frame.

I would have taken every necessary measurement on your bow. If available I would have taken a bow off the rack, stripped the limbs off it, and put them on your bow and set everything up as it was. Then take you to our range and got 'er tuned and sighted in again so you'd have been ready in a couple hours at most.

Then I would have gotten on the phone and ordered replacement limbs for the bow taken off the rack.

i finally got my bow back. i stopped in everyday and called every night. each time it was different responses. i called and store manager said that itd be ready tom that they shipped the limbs tues. he said the guy would start working on it after lunch. i went in and they had it ready. i didnt get charged labor nor i felt i should have. overall i wasnt real happy with this experience. i deal with customers in my job everyday and had i handled the situation the way this i was handled i would have lost my job. BGfisher, i wish i had dealt with you. i found a new rock hanging waiting to be purchased. they upgraded the limbs to the 2.0 on my bow so thats about the only decent thing that came out of this. thats what they told me at least. thanks for your opinions. this is a great group of guys on here and i just want to say thanks.

Glad you got it back so you can use it this weekend. Now go out and get that monster of a life time....

Dang, I was getting upset just reading the post...lol. Glad you got your bow back. Do you even need a bow press for that bow? I'm not familiar with the Diamond line but, I know some of the Bowtech's don't require a bow press. I would not have left without a backup bow or a new one. I had to wait on some limbs a couple of years ago and it's no fun at all.

Best not to dwell on the experiance, but if I was you I would never buy another bow from them, good price or not. Look at the positives, your back to hunting and they didn't charge you or try and you got upgraded limbs...............Kill a big one now

im glad i got it back lol. ive never made so many phone calls before in my life. im hoping the wind will be right so i can go out tom morning. thanks for the advice guys

Glad you got your bow taken care of. I wish I lived closer to a real pro shop, but I don't. So like many mentioned I would start learning how to work on your bow yourself.

Chain of command is always a good list to follow. Get a piece of paper and write down the names and numbers of everyone you talk to even the time and date you have contact with them.

If the person you are talking don't offer much help kindly ask for the name and number of their supervisor. Someone will help you, and others will get a butt chewing for letting it get that far up the chain.