octane/bowtech bad customer service
#1
Typical Buck
Thread Starter
Join Date: Feb 2008
Location: outback Australia in england now
Posts: 603

if there is any well its been nearly 2 weeks since i emailed octane re my faulty nxs bowsight
now i know it has been discontinued but that shouldnt mean anyone who has one should be ignored
i just cant believe that there not getting any emails again as was told to me last time
looks like they have lost a customer and you can be sure i will be sterring other away from them
very dissapointed
now i know it has been discontinued but that shouldnt mean anyone who has one should be ignored
i just cant believe that there not getting any emails again as was told to me last time
looks like they have lost a customer and you can be sure i will be sterring other away from them
very dissapointed

#2

Call. If there is anything I've learned is that emails get lost. Stuff happens. Calling is much more direct.

#3

if there is any well its been nearly 2 weeks since i emailed octane re my faulty nxs bowsight
now i know it has been discontinued but that shouldnt mean anyone who has one should be ignored
i just cant believe that there not getting any emails again as was told to me last time
looks like they have lost a customer and you can be sure i will be sterring other away from them
very dissapointed
now i know it has been discontinued but that shouldnt mean anyone who has one should be ignored
i just cant believe that there not getting any emails again as was told to me last time
looks like they have lost a customer and you can be sure i will be sterring other away from them
very dissapointed
Shoot me a PM and I'll see if I can help. The least I can do is try.
Dan

#4
Guest
Posts: n/a

Even though posts of mine and others were unethically deleted and broke no forum rules.
#5
Typical Buck
Thread Starter
Join Date: Feb 2008
Location: outback Australia in england now
Posts: 603

will be in touch dan thanks
even my second comment was deleted ???? was that done to cover up peoples feelings about bowtech???
both mine and bigcountrys comment were not offensive or broke any rules yet where deleted why????? this is doing nothing to improve my opinion of the company
even my second comment was deleted ???? was that done to cover up peoples feelings about bowtech???
both mine and bigcountrys comment were not offensive or broke any rules yet where deleted why????? this is doing nothing to improve my opinion of the company

#6

Ive had a 7in black stabalizer on order from them for 5 weeks and still havent got it. I ordered my z7 a week later and i just got a call saying it has come in. Ya my bow beat the stabilizer here, pretty pathetic if you ask me.

#7

Oz, I was offended and it was nothing more than a direct personal attack against the Corp staff as far as I'm concerned and it had nothing to do with your issue or your thread. Dan's trying to help, BC is trying to incite and slander. End of story.

#8
Guest
Posts: n/a

Its the last thing that us consumers want to see. Its doesn't help us and in fact hurts bowtech. I am the last person who wants to see that company fail. I know you find that hard to beleive or even understand. I want to see them have top notch customer service. And in the rare case something gets out thats bad, that it comes back right the first time.
I think bowtech has some major innovation. Some great designs. And I have just to see it go the corp way of going down the toilet. I am what you call a repeat buyer. A loyal customer, not big 3d title holder, not a well known archery coach, just the regular joe smoes that put food on bowtech's employees table. Bullying people on websites, demeaning customers who say anything that does not praise bowtech is not the way to help business. I am not the only one Rob. I mean get PM's from several members who are starting to take notice.
#10

Looks like my reply was deleted without notification of such action. Like I said, some "things never change".
If this one gets deleted I would like an explanation as nothing, I repeat, nothing is wrong within my reply.
If this one gets deleted I would like an explanation as nothing, I repeat, nothing is wrong within my reply.
