Easton Does It Again!
 

Last fall i bought a two pack of the Tracer nocks and when i opened them one was broke. Called Easton and they took care of it ASAP. Now a year later my tracers did not work at all again this fall so i called them and they said no problem send them back and we will replace them for you. They recieved the broken ones on last thursday, Today when i get home from work there was a box with my new Tracers in it on the front porch!:barmy:
Its not very often you find a company with customer service like this but when you do it sure is nice!!!!!

It's good to hear about a company that stands behind thier products and is actually willinng to fix or replace thier products if they are broken.

CUDOS to them!!:cool2:

Easton is one of the most generous companies in the archery industry. Every day of the ATA show they give away hundreds and hundreds of dollars in free merchandise.

i had trouble whith tracers as well called them they said no worries will send you a new pack NEVER ARRIVED called them they said they will try again Never arrived so i gave up on them glad you got yours

Huh? I dont know what happened there but i would try again they were very helpful with mine. No questions other than whats your address.

I wish ever company was like that. I had to send my gf bow back to parker becuase the limb cracked and it took them 3 months to get new limbs in

I have a broken Tracer nock right now.

That's pretty cool but I think it would be even cooler if they just came not broken...

Hey Nick,
You have a number for customer service?
I have one that does not work and one that broke....

Call them they will replace it for you Rob.