New here and just thought I would ask a question concerning the non existance of High Country products. I bought a HC Royal Hunter back in 89 or 90, used it for two seasons and broke a limb due to extreme cold during our late season. Sent it back to the factory and was given newer generation limbs at no cost. Fast forward to 2001 and the bow I have killed many deer with was having problems with the cables slipping from the bushings being worn out. It just so happens that I recieved a bonus from work and decided that since I had hardly no knowledge of a HC distributor in my area to buy another brand of bow. Did some shopping and bought a Parker single cam bow. After getting the new bow I dismissed ever getting the HC fixed until a guy said I should send it back to factory and see what they say. I did just that and was told to ship the bow to them and they would see what they could do because of the vintage of the bow. In 10 days I recieved the bow back with new cams, cables, bushings, and serial number. In the box was a reciept with a lifetime warranty card. To be honest I felt like a smuck buying another brand of bow after being treated so well. Last season I decided to use the bow for sentimental reasons even having the Parker. Ishot three does and drew back 5 times in one day at some nice bucks chasing a doe under me. My question is how can a company that used to be the BOMB back in the day, that treats its customers so well be so unknown now? Or is it just in my area of South Jersey?

Well!You certainly can't complain about that ,and you've done the right thing by posting it here on this forum .Everyone need's to know who and what is reliable .When you have a vintage bow and they still honour the warranty ,that say's volume's for their product .
I wouldn't feel like a smuck though ,because how would you know they would still take care of you as such.
I think that there's just so many good bow companies out there today ,that this is the reason you don't hear so much about them.

nubo

Thats nice to know that they take good care of you if you ever have problems...

I have had mixed results with High Country. I own a 1999 HC split one X1, and I had 2 limb problems with it. The first limb problem just appeared one day and I contacted the factory and the gave me a RA number and replaced the limbs at no charge and I had the bow back in 7 days from the time I shipped it to them. (PA to TN via UPS) Then 1 year later I was getting a new string and cables put on it and when I went to draw it back the first time the cable slipped off the cam and the limbs smaked the riser causing them to become scored to the point where I thought they might fail. (This was the shops fault where I had this work done and they said they would pay to replace the limbs.) Well they sent the bow back to High Country and it took 1 1/2 months to get it back. So I can say i've had mixed results. But I do have to say the first time I had limb problems with my bow the people I talked to were very helpful and took care of me very well. I have to think that the second time the reason for the wait might have been due to the shop that sent HC my bow was not a High Country dealer.

I own a high country carbon four runner. I lover it. It is so light weight. I bought it about 6 yrs ago. I noticed this year the bottom cam had a slight camber to it. It had been shooting fine but just one of those things I noticed. We'll it was two weeks before leaving to Shawnee and I called the Company. They said about 2-3 weeks to return, but if I get it to them they would check it out and see if they could get it back to me. I shipped it over night to them. About 5-6 days later I had it back. They replaced lower limb and inspectedall other parts and told me I was good to go....(no charge)of course limbs were life time warranty. I hadn't sent the warranty card in until about3 yrs ago. They told me to just send it in its not a problem. They took very good care of me. I was deffinitley impressed by thier service.

You reallydon't see a lot of advertisment on them. I think I heard that they werehaving money issues. But that was a while ago. I would really like to shootthe new sidewinder.

Had a nice 22yrddouble lung pass through on a nice doein Shawnee.....

I know HCA used to be one of the top bows during the mid 90's. What happened is beyond my personal experience so all I can do is say what happened as related to me by a local shop that used to handle them. There were two things in general. Number one, their customer service to their dealers went sour. Secondly, selling direct and internet cut the throats of the dealers they had left. Therefore many dealers discontinued carrying them.

As for the limb that gave way on you. It happens, but not because of the cold. Temperature just doesn't affect limbs that badly. You just happened to get one that didn't last. As I said, it happens.

With their latest carbon riser limb bows I have seen numerous problems with severe limb twist, causing cam lean. Really bad in some cases. From what I've heard and read their customer service has been pretty good, but I think re-engineering is the way to solve the problem.

As others have said there was a money issue, or at least that's what we heard. I understand that there has been a change of management and that may bode well for the company. Only time will tell.

Good news is that they are under new ownership and seem to be on the up and up. I have a customer bring one into the shop about 3 weeks ago with a blown up limb, and the new ownership actually replaced the limbs at no cost and had it back within 10 days. Not too shabby IMHO. Hopefully the new ownership will bring them in a good direction.