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Disgusted and Angry

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Old 04-10-2011 | 09:14 AM
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I was all excited to give the Pro Hunter it's first cleaning. After finishing, I can honestly say the bore is the worst I've seen, including worse than a lot of well used bores. It has pitting the entire length of it. I'm very angry right now. I called Dick's where I got it. He says all firearms are new and non returnable, but he'll see what he can do. I'm waiting to hear back from him right now. I'll have to see if I can get pictures posted of it later. It's that bad. If this is a brand new TC, I'll figure out how to get my money back and stick with Knights...
Stay tuned for more...
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Old 04-10-2011 | 09:26 AM
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A new rifle with a pitted bore? Someone shot that and then returned it I am guessing. Without a good cleaning and oil I will bet. I never heard of such a thing. I too would be upset. Good luck. And thanks for the heads up with Dick's Sporting Good. I have shopped there but never purchased a rifle.
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Old 04-10-2011 | 09:27 AM
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I doesn't sound like a new gun to me. My guess is someone shot it and returned it as new without clealing the barrell.

Before you blame TC I'd get all the facts. I think Dick's is the guilty party. You should'nt need to go this route but TC will replace the barrel.

I have both a Knight and TC's, love them both, so I have no favorite here.
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Old 04-10-2011 | 09:43 AM
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The only thing that gets me is when I called him up he said they have a strict no return policy. I, politely as I could, explained to him that there's no way I'm keeping a gun I paid that much for in that condition. The only other thing I can think of is that the first few patches I pushed had a bunch dust and gunk on them. Maybe it was a shelf model that sat on the shelf for a really long time. I don't know. We'll see what happens. He claimed he would call me back before I had to go to work at 2.
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Old 04-10-2011 | 09:47 AM
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Originally Posted by Josmund
I doesn't sound like a new gun to me. My guess is someone shot it and returned it as new without clealing the barrell.

Before you blame TC I'd get all the facts. I think Dick's is the guilty party. You should'nt need to go this route but TC will replace the barrel.

I have both a Knight and TC's, love them both, so I have no favorite here.
I agree, with the lube that T/C applies to there new barrels, i can't see it being rusty let alone pitted.sounds like you got shafted by the place you purchased it. call T/C and explain the situation and i am sure they will make it right. Ray
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Old 04-10-2011 | 09:49 AM
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Originally Posted by SuperKirby
I was all excited to give the Pro Hunter it's first cleaning. After finishing, I can honestly say the bore is the worst I've seen, including worse than a lot of well used bores. It has pitting the entire length of it. I'm very angry right now. I called Dick's where I got it. He says all firearms are new and non returnable, but he'll see what he can do. I'm waiting to hear back from him right now. I'll have to see if I can get pictures posted of it later. It's that bad. If this is a brand new TC, I'll figure out how to get my money back and stick with Knights...
Stay tuned for more...
Kirby, there is really something wrong with this senario... and I would believe that Dick's might be the responsible party.

If that is a new TC and/or barrel and Dick's believe that to be so, they need to contact TC and discuss the issue. Do not talk to a sales person at Dick's - talk to the store manager and discuss the problems with him. If you bought it with a credit card you also have another recourse through the credit card company that you can use if Dick's balks.

I honestly believe you will come out of this OK but, you are going to lose some of your time in this effort.

I do not think you can even involve TC at this time until Dick's passes a final ruling.

Good luck... It will work out...
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Old 04-10-2011 | 09:54 AM
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Originally Posted by SuperKirby
The only thing that gets me is when I called him up he said they have a strict no return policy. I, politely as I could, explained to him that there's no way I'm keeping a gun I paid that much for in that condition. The only other thing I can think of is that the first few patches I pushed had a bunch dust and gunk on them. Maybe it was a shelf model that sat on the shelf for a really long time. I don't know. We'll see what happens. He claimed he would call me back before I had to go to work at 2.
That is the standard policy - but most often restricted to centerfire rifles and munitions. In fact I believe that to be a Federal Regulation. But those do not apply to ML's

I would still encourage you to contact the Store Manager and arrange an appointment with him, do not deal with a counter sales person or counter person, or did you purchase on line... If you purchased on line with a credit card you really could be in good shape...
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Old 04-10-2011 | 09:55 AM
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I spoke to the manager of the firearms department. He said he had to talk to the district loss prevention manager or something like that before he could say or do anything. He wasn't rude about it or anything, just not real helpful as of yet.
I guess that's about all I have to say for now until he calls me back. Anything else I can think of would probably be more spoken out of anger at the situation than anything they have or have not done to this point.
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Old 04-10-2011 | 10:01 AM
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Nontypical Buck
 
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Originally Posted by SuperKirby
I spoke to the manager of the firearms department. He said he had to talk to the district loss prevention manager or something like that before he could say or do anything. He wasn't rude about it or anything, just not real helpful as of yet.
I guess that's about all I have to say for now until he calls me back. Anything else I can think of would probably be more spoken out of anger at the situation than anything they have or have not done to this point.
Didn't you apply JB to the bore, if so it should be spotless. i did my triumph with JB and Kroil oil and it was absolutely spotless when i was done.Ray
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Old 04-10-2011 | 10:03 AM
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There is alot of packing grease in new TC barrels and it does take some work to get it out with a bunch of tight patchs. There should be no pitting though. Spin a 1/8th bit in the breech plug and see if carbon comes out. Definitely a sign its been shot if any does. If Dick's gives you no satisfaction I would contact TC. TC's Customer Service is top notch IMO.
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