My Encore has a crack in the stock!!!
 

I went to the rangeon Friday to continue sighting in my Encore and as I was loading for the forth shot and I rolled the rifle over to load the primer I noticed a crack [&o]about 1 1/4 inch long running from behind the hammer towards the back of the stock. This is a laminated stock and I thought they were supposed to be much stronger that natural wood, I have only shot <70 rounds through her and this is very disturbing. I called T/C and they said get it in the mail and they would ship the replacement stock ASAP. I did inform them I have an Elk hunt in the 1st week of Oct and they said not to worry it would be back well before then...I sure hope so. I'll let everyone know how this progresses...

RE: My Encore has a crack in the stock!!!
 

I take it the crack is in a glue joint or one lamination?
I've turned a few game calls out of laminated blanks and the % that break is suprisingly high. It seems like either a weak piece of wood, or a "dry" glue joint is fairly common. In most cases on a stock they don't show up because there is little strain on the joint under normal use.

RE: My Encore has a crack in the stock!!!
 

Well I am sure T/C will take care of it. Glad that it happened now and you noticed it, rather then up in the mountains chasing a large elk when you suddenly discover your stock is broke. I guess that is what a back up rifle is for. :D

RE: My Encore has a crack in the stock!!!
 

I do have a Hawken as a back up and that would be a nice fall back gun, but hopefully they will get it back quickly. In worst case I can always go and pick up a new stock at Sportsmans Warehouse, Cabelas or Bass Pro so I'll wait and see how long it takes. The crack appeared to be in a glue area and was only visable when it was mounted on the frame.

RE: My Encore has a crack in the stock!!!
 

T/C has great customer service and will stand behind their rifles. they will take care of it

RE: My Encore has a crack in the stock!!!
 

AZ BEAR, I recently had some work done on my Encore from T/C. They were great, and everything was taken care of through warranty. Their C/S has a lady named Danielle, she is on the ball and will keep you posted as to the status of your encore. She even e-mailed me the tracking numbers whenT/C returned my encore. Although their C/S website states that you have to pay the shipping, that is only to get it there. T/C will pay the return cost. Good Luck, Keep ur Powder Dry!!

RE: My Encore has a crack in the stock!!!
 

Well guysI mailed my butt stockon Saturday and checked with the PO online for my Delivery Confirmation receipt and T/C received it at 6:18 this morning. I will check with them tomorrow to see what is going on and get a feel for how long it will take to get the replacement stock. Will update as soon as I get information...

RE: My Encore has a crack in the stock!!!
 

I checked with T/C this morning and they said my replcement stock will be in the mail tomorrow and that they would have my shipping info for me then. So far so good...

RE: My Encore has a crack in the stock!!!
 

Well I have a FedEx tracking number and the stock should be to me by Sept 5th they say. They have been very responsive so far and if the correct part shows up then I will be very pleased. Five days and counting...

RE: My Encore has a crack in the stock!!!
 

Sounds good and it doesn't surprise me at al. T/C has a good reputation with their customer service.

RE: My Encore has a crack in the stock!!!
 

It's all good, the folks at T/C are great! to bad it is a holiday weekend, it would have made it sooner!!! LOL

RE: My Encore has a crack in the stock!!!
 

Well my new butt stock was delivered today (Sat. to Sat. not bad) at 2pm (T/C said it would be here at the latest on Sept. 5th) and I installed it and it looks like it came with the gun. I'm really please with how fast T/C responded to my problem and with out any negative response from them or me. I really can't say enough about how well everything went and I don't expect to have a repeat with the cracked stock, but if I do I'm sure I'll get the same great service I did this time. Now back to the range...:)

RE: My Encore has a crack in the stock!!!
 

That is not an unusual failure with the Encore stocks and it's why Virgin Valley always used an aluminum insert in the buttstock to more evenly distribute the stresses of recoil. TC is definitely good when it comes to customer service but that is one issue that should be addressed with a design change (maybe an insert such as VV used).

RE: My Encore has a crack in the stock!!!
 

Made it out to the range today and everything worked just like new...2 thumbs up to T/C

RE: My Encore has a crack in the stock!!!
 

When I read your first post I knew that TC would take care of you. They replaced my omega stock when the screw hole for the front sling was stripped. No questions asked and really, the stock was otherwise fine. I never regret buying a TC.

RE: My Encore has a crack in the stock!!!
 

I new they would fix it I just wanted it done asap because of my elk hunt in 3 weeks and I am really glad I got an Encore. Once again thanks to T/C!

RE: My Encore has a crack in the stock!!!
 

Now if they will only improve their products and fix the defects that they know about.

Where are you elk hunting?

RE: My Encore has a crack in the stock!!!
 

FG,
I have a muzzy cow tag in Los Alamos, New Mexico.

RE: My Encore has a crack in the stock!!!
 

Just bought our Encore for the muzzle bull elk hunt the end of this month.. Havent had a problem with it! I like it!!

RE: My Encore has a crack in the stock!!!
 

Congrats AZ Bear. Good luck on your elk hunt!!!! just rod :D

RE: My Encore has a crack in the stock!!!
 

Austin,

Where did you get drawn for elk?