|
Cracks in Kodiak Synthetic Stock - Resolved
I thought I would start a new thread on this topic so everyone could follow the process of me dealing with CVA Customer Service and getting it replaced. The gun is a CVA Kodiak MagnumBlue/Mossy Oak Obsession Synthetic stock. The gun was bought on 23 Dec 06. It has been to the range two times and had less than 20 rounds fired through it. Thefractures were dicovered on 8 Jan 07 at 9:30pm. Here are pictures of what I found-
   |
RE: Cracks in Kodiak Synthetic Stock
I called CVA Customer Service (770-449-4687) on 9 Jan 07at 8:55am. I was on hold for 5 minutes before I spoke to Eric. I told him of my problem and he sounded pretty shocked. He asked me how I found them, how many there were, where they were, how many rounds I have fired,and if I mounted a tripid/bipod. I answered the questions and he told me that he would be sending me a shipping label so I could return it at no cost to me. I asked him how long he thought this process would take before I received my new stock and told me approx. 3 weeks. I asked him if there was any way he could send me a stock out right away and then I would return this one. He agreed and said a stock would be shipped out on 10 Jan 07.
|
RE: Cracks in Kodiak Synthetic Stock
Keep us posted. By the way, what kind of powder charges and projectiles were you shooting? Also if you checked the stock prior to shooting, did you notice anything different? How was the accuracy of the rifle? Sorry to hear of trouble like this with a new rifle. I am sure you will be happy with the replacement stock...
|
RE: Cracks in Kodiak Synthetic Stock
ORIGINAL: MO Archer I called CVA Customer Service (770-449-4687) on 9 Jan 07at 8:55am. I was on hold for 5 minutes before I spoke to Eric. I told him of my problem and he sounded pretty shocked. He asked me how I found them, how many there were, where they were, how many rounds I have fired,and if I mounted a tripid/bipod. I answered the questions and he told me that he would be sending me a shipping label so I could return it at no cost to me. I asked him how long he thought this process would take before I received my new stock and told me approx. 3 weeks. I asked him if there was any way he could send me a stock out right away and then I would return this one. He agreed and said a stock would be shipped out on 10 Jan 07. |
RE: Cracks in Kodiak Synthetic Stock
ORIGINAL: cayugad Keep us posted. By the way, what kind of powder charges and projectiles were you shooting? Also if you checked the stock prior to shooting, did you notice anything different? How was the accuracy of the rifle? Sorry to hear of trouble like this with a new rifle. I am sure you will be happy with the replacement stock... |
RE: Cracks in Kodiak Synthetic Stock
That sounds ridiculous. How could that happen? Hope itgoes well. You should have gotten the Omega:D[8D]jk
|
RE: Cracks in Kodiak Synthetic Stock
omegas are having the same issue outdoorslover. sabotloader had his stock on his omega crack around the lugs. Have you taken yours out of the stock yet? Just figured i'd ask, i know i went and checked mine lol.
|
RE: Cracks in Kodiak Synthetic Stock
ORIGINAL: outdoorslover That sounds ridiculous. How could that happen? Hope itgoes well. You should have gotten the Omega:D[8D]jk |
RE: Cracks in Kodiak Synthetic Stock
Of course I've taken mine off of the stock. Probably 20 times. My comment was purely humorous--apparently not to you though.
|
RE: Cracks in Kodiak Synthetic Stock
It has been 10 days since the stock wasgoingto ship out and I still have not received it. I called CVA Customer Service (770-449-4687) on 19 Jan 07at 9:15am. I spokewith Eric and asked him if he had any shipping information on the stock. He informed me that it is scheduled for delivery on Monday, January 22, 2007. I asked him why it was taking so long to arrive and he told me he wasn't sure. I left it at that and hopefully I get it on Monday. I will post an update when it arrives. Hopefully the extended delivery time is just because of the weather everyone has been having.
|
| All times are GMT -8. The time now is 09:15 AM. |
Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.