HuntingNet.com Forums

HuntingNet.com Forums (https://www.huntingnet.com/forum/)
-   Black Powder (https://www.huntingnet.com/forum/black-powder-23/)
-   -   the TRUTH about TC's warranty! MUST READ (https://www.huntingnet.com/forum/black-powder/157861-truth-about-tcs-warranty-must-read.html)

frontier gander 09-25-2006 09:31 PM

the TRUTH about TC's warranty! MUST READ
 
After hearing this story about TC's FULL LIFETIME AND TRANSFERABLE WARRANTY, i went to TC's website and looked through the questions list and here is what ive found.
3: Does Thompson/Center Arms really have a lifetime warranty?
Yes, our limited lifetime warranty covers the product through the lifetime of the original purchaser, except in the case of obvious abuse or neglect.


Sounds like CVA's warranty and everyone elses warranty to me. LIMITED LIFETIME and NON transferable. And if you try accusing me of making that up, heres the website. I knew that TC warranty someone has been spreading was total hog piss!

http://www.tcarms.com/TC_HTML/TC_FAQ01.htm#2

Triple Se7en 09-25-2006 10:38 PM

RE: the TRUTH about TC's warranty! MUST READ
 
You seem to believe what you want ... so believe what you read if you want!

Do you really think inline guru Randy Wakeman is intentionally lying in his two T/C ML reviews????

All that is-is wording protection to allow T/C Inc the right to deny claims to dealers and gunsmiths who apply for hundreds of claims.

For the everyday-Joe who owns a couple of T/C MLs & is not in a buy & sell program.... those words do not apply.

Will T/C Inc admit something like that in a phone conversation -- No. But all you need to do is ask the T/C owners who are eligible for warranty work for the entire lifetime of their ML. They will tell you T/C fixes or replaces parts free... even 20 years later.

The best part of T/C's warranty is replacing parts that are not broke - but only wore-out. Go ahead & shoot those Omegas one hundred thousand times & wear-out that barrel. T/C will replace it free.

Will they tell you that by phone?.... I seriously doubt it.

Try that with CVA. Try getting any part free for that CVA in 20 years. What you will hear is -- Limited Warranty - Claim Denied!


Keep Your Powder Dry Folks
. . . . . . . Joe [/i]





frontier gander 09-25-2006 11:11 PM

RE: the TRUTH about TC's warranty! MUST READ
 
You'd say anything for free products and sponsorers, and i only read one review of his on the x-150. I never heard of the name before i did a search on the x-150and ran across it. No disrespect to him of course, but the thing is. Its LIMITED warranty.. does not say ANYWHERE on TC's website about it being transferable with the same warranty. TC is more than likely like cva when i delt with them, didnt ask questions, they just took it and replaced what they couldnt fix. I came out ahead in that deal with cva, a broken rifle made in 1987 for a new staghorn magnum :D

Triple Se7en 09-25-2006 11:14 PM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: frontier gander

You'd say anything for free products and sponsorers, and i only read one review of his on the x-150. I never heard of the name before i did a search on the x-150and ran across it. No disrespect to him of course, but the thing is. Its LIMITED warranty.. does not say ANYWHERE on TC's website about it being transferable with the same warranty. TC is more than likely like cva when i delt with them, didnt ask questions, they just took it and replaced what they couldnt fix. I came out ahead in that deal with cva, a broken rifle made in 1987 for a new staghorn magnum :D
I was writing my edited post at the same time you wrote yours. Read mine again!


Keep Your Powder Dry Folks
. . . . . . . Joe [/i]


frontier gander 09-25-2006 11:43 PM

RE: the TRUTH about TC's warranty! MUST READ
 
Now i see why you are so set on TC having a lifetime warranty, i was reading randy wakemans review of the winchester x-150 and he says it comes with a lifetime warranty. heres what i found on his website: The X-150 gets high marks for the excellent rubbery stock / palm swell / recoil pad and quick release bolt, good hunting accuracy, decent trigger, thoughtful ramrod, and easy-loading, but somewhat lower marks for its hard-to-cap breech plug, and skimpy manual. The X-150 features a lifetime warranty.

He forgot the word " limited" lifetime warranty. Says limited lifetime warranty in my manual. The reason they say limited is exactly what you said " try replacing that barrel in 20 years" The omega wont be here in 20 years. there for they will more than likely stop production of the barrels and other parts and thats where places like green mountain come in and start producing new barrels like they do for the old TC and some cva's. Thats why i got a new rifle from cva, they no longer make the cva blazer and have no replacement parts due to it being old and out of date, so they sent me a staghorn. Oh wait the omega is a god send, here if you dont believe me, Try getting replacement parts from tc for the tc patriot pistol.

cascadedad 09-26-2006 01:39 AM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: Triple Se7en

You seem to believe what you want ... so believe what you read if you want!

If that isn't the pot calling the kettle black.

SteveBNy 09-26-2006 05:58 AM

RE: the TRUTH about TC's warranty! MUST READ
 
"Guru" Randy Wakeman?
In his own mind maybe.
Careful - may be catching.:D

Your milage may very greatly with an unwritten, unadmitted "warrenty"

Steve

roundball 09-26-2006 06:53 AM

RE: the TRUTH about TC's warranty! MUST READ
 
Well, I have no agenda or financial ties to anything except my job...I've been a TC customer for 15+ years andhave ahouseful of TC Hawkens, all calibers, caplock,flintlock, some Hawken Cougars, etc.
Except for one,every Hawken Ihave wasbought used yetTC hasstill replaced a few complete Flint lock assemblies, two Hawken stocks which developed cracks, and a variety of odds & ends parts for locks that wore out...all at no charge under the lifetime warranty.

In one instance 10-12 years ago I even told them that I had boughtone of those special run Cougarsused at a gun showbut they cheerfully replacedthe Cougar's presentation grade stock assembly at no charge due to a tiny crack that was starting...including all the new furniture that was mounted on the stock...easily a $400retail price for that special presentation grade Cougar stock.

Triple seven is correct,there is no question what so ever that TC's lifetime warranty / serviceis second to none.

Triple Se7en 09-26-2006 07:24 AM

RE: the TRUTH about TC's warranty! MUST READ
 
Thank You Roundball!

One must be a T/C owner that's used their warranty service several times over the yearsto see the night & day difference between T/C and CVA. I have no qualms with the way T/C words their warranty "openly" to protect themselves against a percentage of dealers, gunsmiths and rival ML- manufacturer management-typeswho would abuse the system enough - to driveT/C to bankruptcy.

I have used T/C warranty services several times. I even get returned MLs with added replacements sometimes. If they find an unrelated problem with your ML upon inspection, they will fix that too -- with an attached explanation of the problem inside the shipped box.

The owner-transferable, full-lifetime warranty remains in effect for the general public purchaser. It covers both new T/Cs and used T/C purchases. I may need to reword my posts to include the underlying service T/C provides - when addressing posters seeking new & used MLs in the future here.

[size=2]
Keep Your Powder Dry Folks
. . . . . . . Joe [/i]





Triple Se7en 09-26-2006 07:42 AM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: SteveBNy

"Guru" Randy Wakeman?
In his own mind maybe.
Careful - may be catching.:D

Your milage may very greatly with an unwritten, unadmitted "warrenty"
Lets see... another CVA owner with issues with Randy!
Please -- tell us something where you are correct& Randy is flat-out wrong. Or....Tell us something Randy errred on concerning blackpowder inlines??

Please.... tell us something to backup your statement.
Just don't tell us his reviews are his own opinions/findings -- because most of us already know that.
============

Also..... it's wonderful having an unwritten, unadmitted warranty like T/C has. But you need to join the T/C Club TO ENJOY THE BENEFITS.It allows for 100% free repairs for lifetime of the ML - where T/C finds either product fault or total product wear. There's no other ML manufacturer - no other centerfire manufacturer that offers this. Just don't ask T/C to fix your rival Powerbelt accuracy woes in that T/C-- don't ask T/C to restore lost accuracy in a situation of either owner neglect or mistreatment of the ML.

I've read approsimently 1000 posts over the past five years of outstanding service. I read approximently a half-dozen warranty denials for various reasons.Name another ML manufacturer that comes close to those percentages?..... OK... name another ML manufacturer that will admit they fixed 50% of their aged MLs absolutely free..... OK.... then name one that fixed 25%......... get my drift here!

[size=2]
Keep Your Powder Dry Folks
. . . . . . . Joe [/i]


cayugad 09-26-2006 07:48 AM

RE: the TRUTH about TC's warranty! MUST READ
 
As Roundball and Triple Se7en have tried to explain, while I have read Thompson Center's warranty, if that's the case,they are only obligated to honor those aspects. The company goes well beyond their obligations when it comes to their rifles. Also I am not a product tester for them or own no stock in the company. Just a lot of stocks on their rifles.

I have purchased many Thompson Center rifles. Both new and used of course. Every rifle I have asked to have serviceon, they have made the repairs without question. Never once did they argue with me over past ownership or warranty. In fact I often wondered why they did not. Most of the time while you are explaining to their excellent customer service department as best you can your problems, I have had them take that extra time to explain it all to me, and then usually advise me, mail it to us, and let us fix it for you. Then the rifle is mailed back at their cost with in more then a reasonable time frame. I have only the highest ratings for their company.

Years ago, I fell while hunting and broke the stock on my Renegade. Totally my fault without question. When I called Thompson Center attempting to "purchase" a new stock, they insisted that it was covered and to send them the rifle. The rifle was returned with a new stock (better then the old one) fitted to all the hardware and barrel perfect, free of charge.

To end this disagreement from my end, Frontier Gander you seem to have excellent luck with CVA so by all means purchase their products. Your defence of their company is admirable to say the least. I own CVA rifles and have used their customer service as well. I personally will not bad mouth any of the companies we see mentioned so often on these boards. We need more then one rifle company to choose from.Yet, you will never convince me that Thompson Center's warranty is not one of the best in the business. Also people like myself are willing to pay that extra dollar for the satisfaction they get for the peace of mind that Thompon Center provides as well as (so far in my cases) the excellent quality product they produce.

bigcountry 09-26-2006 07:54 AM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: Triple Se7en

You seem to believe what you want ... so believe what you read if you want!

Do you really think inline guru Randy Wakeman is intentionally lying in his two T/C ML reviews????
Absolutely. Wouldn't believe a thing that guys says.


ORIGINAL: Triple Se7en
All that is-is wording protection to allow T/C Inc the right to deny claims to dealers and gunsmiths who apply for hundreds of claims.

For the everyday-Joe who owns a couple of T/C MLs & is not in a buy & sell program.... those words do not apply.

Its so strange here. Hardcore T/C owners freak out when a report of bad service arises.They just can't believe its so. I posted several times aboutT/C. And everytime, nah sayerscame in.

My problems werewith encore'swith centerfire. I gave up, and finally had a gunsmith fix the problem outof my pocket. My gunsmith, with over 40 years experience,went thru a period of getting very poor customer service from them. He just kept sending barrels backuntil they came back they way he desired. Now, I think they pretty well take special care of him.

In my opinion, their warranty is no better than knights, or anyone elses.

But I am very nonbiased, as I own or have owned knight, remington, T/C, CVA, and traditions. Seen things I didnt' like with them all, and have things I love too.

lonewolf5348 09-26-2006 08:31 AM

RE: the TRUTH about TC's warranty! MUST READ
 
MAN: T/C A-1 IN MYBOOK AS FAR AS WARRANTY GOES

Triple Se7en 09-26-2006 08:43 AM

RE: the TRUTH about TC's warranty! MUST READ
 
What was the problem with your MLEncore that wasn't addressed to your satisfaction? I know some folks expect T/C to turn their sabot gun into a conical shooter. That won't happen! Some expect help shooting rival manufacturer bullets. That won't happen either. They have addressed the early-on 45-cals with 1-20" twists by replacing most of those barrels free of charge-- even addressed hinge pin concerns with a slightly stronger one-also breechplug styleconcerns by entering a design that works to the satisfaction of loose and pellet users combined.
===============

When I called Randy a "Inline Guru"... that's alway open for debate with anyone in that field like a Shockey or Bridges sometimes come under attacks too. Even Doc White has felt the wrath of unhappy customers - he being a design craftsman/engineer.I only attribute this Guru statustoRandy's reviews on the inline blackpowderMLs -- not on other ML components/accessories -- nor on ML traditional rifles.

I'm not sure there are any component/accessories gurus out there. Tools of the trade are more dicretionary -- more open for praise or criticism.There are way-too-many user-variables when handling parts& accessories. What works for me - may not work for my neighbor two houses away.... even with the same manufacturer rifle.


Keep Your Powder Dry Folks
. . . . . . . Joe [/i]


bigcountry 09-26-2006 10:04 AM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: Triple Se7en

What was the problem with your MLEncore that wasn't addressed to your satisfaction? I know some folks expect T/C to turn their sabot gun into a conical shooter. That won't happen! Some expect help shooting rival manufacturer bullets. That won't happen either. They have addressed the early-on 45-cals with 1-20" twists by replacing most of those barrels free of charge-- even addressed hinge pin concerns with a slightly stronger one-also breechplug styleconcerns by entering a design that works to the satisfaction of loose and pellet users combined.
===============

When I called Randy a "Inline Guru"... that's alway open for debate with anyone in that field like a Shockey or Bridges sometimes come under attacks too. Even Doc White has felt the wrath of unhappy customers - he being a design craftsman/engineer.I only attribute this Guru statustoRandy's reviews on the inline blackpowderMLs -- not on other ML components/accessories -- nor on ML traditional rifles.

My problem was hinge pin and hammer tension. Crown out of round on a nother. Sent back once, and not fixed. I just don't have time to mess with shipping/testing. So I put the money into it, and had it fixed correctly. Listen, 777, you and I have had this discussion before. We disagreed then, and that won't change. I own several T/C ML's and like them ok. But not everybody is happy with the great warranty. And everytime it comes up, hardcore T/C owners come out swinging. Bottom line, so many Encore frames should not be coming out of the factory with a loose pin. Same thing I discussed with you before, the best customer service is one I never have to call. The one I never have to ship things back too.

As far as Randy goes, I never liked internet terrorist type methods for trying to make a name for himself. Trying his best showing pictures he has no clue about all over the net. Trying to ruin companies. I put him in the class of Toby. Even though it sounds as iff they hate each other.

SteveBNy 09-26-2006 10:28 AM

RE: the TRUTH about TC's warranty! MUST READ
 

Lets see... another CVA owner with issues with Randy!
Nope - never had a CVA and probably won't.
Randy changes "best of" like others change socks - looking for the ones that will benefit him the most. Friendly, "helpful" attitude has got him banned from more than one board. One of a few self proclaimed "experts" that get their fur up very quickly if their current opinions are not accepted as gospel. Lot of that going around lately.

And my own personal experiences with TC customer service has me less then eager to offer a positive recommendation - because I would be lying if I did.

Steve

Triple Se7en 09-26-2006 10:29 AM

RE: the TRUTH about TC's warranty! MUST READ
 
I never heard of a crown issue using the sabots -- just conicals which doesn't suit the Encore/Omegas anyways. Too bad T/C doesn't use Mike Belm's hinge pins.

The 'internet terrorist" got a good chuckle from me. I'm still smiling on that one. Like I referred earlier -- I read all his ML reviews & agree with them basically. The rest of what he preaches is questionable... in my opinion. He gets bouncy-bouncy as the years roll by on some topics -- but I understand that as his knowledge of the sportincreases due to increases in technology, his opinions will change. I also understand his allegiance to those that want his endorsement name - for endorsement money in return. If you follow his past, you can separate the items. If not, then the newbies will likely buy what he recommends - until they learn the sport better.

He keeps the regular, ML-experienced posters interested in his ideals - then gets the newbies to spend money in what he recommends.That hasn't changed in this business sincethe sportspopularity started risingbig-time around 1990 - by the word-of-mouth from inline buyers.

I'm done here. Won't come back to this thread -- no need to.

[size=2]
Keep Your Powder Dry Folks
. . . . . . . Joe [/i]









bigcountry 09-26-2006 11:42 AM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: Triple Se7en

I never heard of a crown issue using the sabots -- just conicals which doesn't suit the Encore/Omegas anyways. Too bad T/C doesn't use Mike Belm's hinge pins.

The 'internet terrorist" got a good chuckle from me. I'm still smiling on that one. Like I referred earlier -- I read all his ML reviews & agree with them basically. The rest of what he preaches is questionable... in my opinion. He gets bouncy-bouncy as the years roll by on some topics -- but I understand that as his knowledge of the sportincreases due to increases in technology, his opinions will change. I also understand his allegiance to those that want his endorsement name - for endorsement money in return. If you follow his past, you can separate the items. If not, then the newbies will likely buy what he recommends - until they learn the sport better.

He keeps the regular, ML-experienced posters interested in his ideals - then gets the newbies to spend money in what he recommends.That hasn't changed in this business sincethe sportspopularity started risingbig-time around 1990 - by the word-of-mouth from inline buyers.

I'm done here. Won't come back to this thread -- no need to.





I doubt you had heard of problemsI have had with T/C. Idon'tthink you have been to my house or seenmy guns.Crown problems mean,the crown was out of round, and it was on a centerfire, not ML barrel. I somewhat agree with accessemnt of Randy.

T/C doesn't have to use a mike belms hinge pins but just should have quality control, within. 001" on both the barrelholes and encore hinge holes. Sure when I call, I hear, just send it in. Myself, I would rathergive 50 dollars thanto fight to ship afirearm. I realize I somewhatvoided the warranty having myframe hingemilled to put in an oversized pin, but it was worthit.

SteveBNy 09-26-2006 12:33 PM

RE: the TRUTH about TC's warranty! MUST READ
 
Best customer service department is the one you never need.

Steve

pdwads 09-26-2006 04:56 PM

RE: the TRUTH about TC's warranty! MUST READ
 
I would have to agree, that is how my T/Cwarrenty reads. However I resently had to send my T/C GrayHawk barrel back to the shop to be refinished, because my wifes 20 yr. old cat urenated on the soft gun case, which caused pitting! They took care of it at no charge. You can't even tell it was ever damaged!

roundball 09-26-2006 05:09 PM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: bigcountry
"...Its so strange here. Hardcore T/C owners freak out when a report of bad service arises..."
Seems like a very strange comment...you postnegatives about TC service, I post positivesand you call that "freaking out" ???????

To be honest,it simply sounds like you want to be able to say what you want and expect everyone else to acceptit without question, and not have anyone else clutter up yournegative slant with positive ones.

Sorry...but it's a two way street on the public Internet...


bigcountry 09-26-2006 06:57 PM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: roundball


ORIGINAL: bigcountry
"...Its so strange here. Hardcore T/C owners freak out when a report of bad service arises..."
Seems like a very strange comment...you postnegatives about TC service, I post positivesand you call that "freaking out" ???????

To be honest,it simply sounds like you want to be able to say what you want and expect everyone else to acceptit without question, and not have anyone else clutter up yournegative slant with positive ones.

Sorry...but it's a two way street on the public Internet...

nope, nothing diabolic or sinister like that.[8D] Just an honest observation. I think its just people getting thier feelings hurt.:D

Hunter John 09-26-2006 07:04 PM

RE: the TRUTH about TC's warranty! MUST READ
 
Well, count me in as to thinking highly of TC's customer service...and their warranty. Yeah, sometimes companies mess up (& TC is no different), but at the end of the day, TC has ALWAYS come through for me.

As others here have mentioned, TC has even replaced things that I did NOT request just to make things right. If that isn't standing behind your product, then I don't know what is.:eek::eek:

Pittsburghunter 09-26-2006 07:10 PM

RE: the TRUTH about TC's warranty! MUST READ
 
This is funny. I have had great luck with these guys. I just went to Foxridge Outfitters a couple weeks ago and brought in a Renegade I bought at a gun show last year for $150 and asked them to fix the spark becausese ignition was weak. I told them upfront that I bought it at a gun show and even what I paid for it and they still fixed it for free. They put a brand new lock on it frizzen, hammer and all.

I went to Foxridge back in march after I had put the sights from my Encore on my Omega and was looking at the racks of sights trying to find a new front sight that was taller to bring down the POI and asked for help. The guy said wait here a minute went out back and came back with a taller sight that fit just right. I was pretty happy and I asked him how much I owed them and he said "No charge we must have made a mistake on the sights of the Encore".

I can go on for another paragragh or two on how they have helped me out this year alone but I don't want to sound like an advertisement.

txhunter58 09-26-2006 07:31 PM

RE: the TRUTH about TC's warranty! MUST READ
 
The only time I sent my rifle back, they did not even ask any questions about if I was the original owner. Doesn't sound like it is really an issue.

Doug S 09-27-2006 03:42 AM

RE: the TRUTH about TC's warranty! MUST READ
 
I don't care how their (TC)warranty reads, you don't have to fill out a registration card, they don't care if you bought it new, you just have to pick up the phone and call them. One time they Fed-X'd(at their cost)the gun back to me so I would not miss out hunting-(cracked stock on a sidelock) The other time I readily admitted to breaking a ferral screw off my self while trying to modify the ferral-(I moved the sling mount from the stock to the ferral)-they sent me a new ferral and a bag of screws and even offered to get the broken screw out of the bbl. if I felt like sending it back. This was on a Firehawk inline and while we were talking I mentioned getting alot of blowback after I installed one of their musket cap nipples, along with the screws and ferral, they also sent me all the parts in the action and more nippleswith a note saying some of then were changed from when my gun was made and to give them a try.

I don't think warranties get any better than that...

Doug

cascadedad 09-27-2006 11:07 AM

RE: the TRUTH about TC's warranty! MUST READ
 
First off, I have never owned a T/C product. Although I have read several bad reports, there have been many, many more raving reports of how good T/C's service is. Based on what I have seen, I think either one of two things happened to those who have had bad experiences. 1) They caught one or two of the service guys on a bad day. It happens with every company and even one with the best service, will have bad days. 2) When the person made contact with the T/C service person, they came across the wrong way. They got all huffy and started demanding things. This never works and almost always backfires.

It does irk me when someone states their bad experience and then someone else comes along and says, "Well, you must have been rude and you asked for your it." Maybe, maybe not, but I don't thinks someone should jump to that conclusion just because they have had good service.

I hope in my postings here no one has taken what I have written as negative against T/C. As I said, I have no personal experience with them.

What I am trying to say is that based on T/C's written warranty they are not OBLIGATED to do the things they do. Again, it is awesome that they have done it in the past, but they don't have to in the future. I am sure we can all think of a business that used to be excellent and one day new people take it over and it goes to crap. Think about restaurants. I can think of many that I used to love and now I won't step foot in it.

The same thing COULD happen to T/C. Personally, I think what they are doing is fantastic and makes good business sense. But, if some big shot investor comes in and buys T/C today, looks over the financials tonight he will immediately see how much money HE is now spending on service. He says, "Starting tomorrow, we only cover what we are obligated to cover. If the person hasn't regestered their gun or they aren't the original owner, charge them for the service. If the idiot broke their stock, why should I have to give them a new one?"

This is not far fetched, it happens all the time. Just because Triple 7 and Randy Wakeman says it is a "transferable, lifetime warranty" doesn't mean squat. I don't care if a guy is the "Inline ML Guru of the world", he should be smart enough to chose his words more carefully. From what I have seen, everything he writes is written to pad his bank account. When someone is doing that, the reviews are slanted and don't mean a thing.



bigcountry 09-27-2006 02:13 PM

RE: the TRUTH about TC's warranty! MUST READ
 
cas, randy had to pick a side. Seems toby got some nice contributions from knight lately.

sproulman 09-27-2006 11:07 PM

RE: the TRUTH about TC's warranty! MUST READ
 
i sent a barrel in to have it reblued..they charged me 60 dollars..when i got the barrel home, the rail that holds your ramrod on was missing..i called them back,repairman got all nasty on phone..he said,I DONT BELIEVE I CAN FIND IT.boy, i was pissed..lose my parts.. well, 1 week later rail showed up at house and note that they are not billing me for blueing barrel..now you have heard good/bad,but ended up good for me.. i like their service but i cant stand when someone loses something and makes comment like that..i guess we all have a bad day..

Mike Hill 09-27-2006 11:13 PM

RE: the TRUTH about TC's warranty! MUST READ
 
Ya know I have gotten rid of every black powder gun I owned except my TC's. Guess what some I have bought used and returned them for warrenty work and I had not problems I even told them I was not the orignal owner.

Look all you non TC owners just buy one and you will know what the rest of us are talking about. A great american company helping to keep americans working and making the best product there is.

pipecrew 09-28-2006 09:31 AM

RE: the TRUTH about TC's warranty! MUST READ
 
I own 3 T/C products and am very happy with them. I bought my Encore from a buddy of mine. He sent it in to have them check the hammer assembly. The fixed it and returned it pretty quickly. I just sent a 243 barrel back to them a few weeks ago. They sent me a postcard saying they received it and gave me an repair #. I called about 4 weeks later to see what the average repair time was and the woman told me about 6 weeks, which I don't think is too bad right before hunting season. I traded a guy for this barrel and knew it needed to be repaired before I traded for it. I knew they would fix it for free. I have had good experiences with their customer service. I agree that the best warranty is one you don't have to use. But it's nice to know for the cost of shipping something one way to T/C you are going to have your repair needs taken care of. That's still a lot cheaper than taking something to a gunsmith. I haven't had issues with the hinge pins on my Encore but I think T/C should have been able to fix this problem by now.
I am not the type of guy to bash other brands just because I have T/C's. I have only owned T/C muzzleloaders. I hunt with guys who use CVA's and Knights and theykill just as many deer as I do. I haven't heard them complain about their guns either. I chose T/C's because one of my ex-girlfriends father used to take me with him to the range all the time. His pride and joy was a T/C Contender. It didn't matter what barrel he had on the frame, they all were extremely accurate. He had the same results with T/C's muzzleloaders. Had he been shooting a CVA or a Knight or something else I probably would own one today. Bottom line is with practice and finding the right load/bullet for the right gun they all should shoot well and kill deer or whatever you're hunting. Today with so many choices in muzzlelaoders, bullets, powders, and optics we are extremely spoiled compared to our choices 20 years ago.

Anyway, Happy Hunting.
Mike



cascadedad 09-28-2006 09:53 AM

RE: the TRUTH about TC's warranty! MUST READ
 

ORIGINAL: Mike Hill

Look all you non TC owners just buy one and you will know what the rest of us are talking about. A great american company helping to keep americans working and making the best product there is.
That says a lot right there. Pipecrew's post was excellent also.

My son and I have White Ultra-Mags that I bought this year for hunting in Washington State. I also bought one for my dad to use in Oregon. While shootingmy dad's gun prior to taking it to him, I did something stupid and broke the trigger assembly. Let me tell you, I wish I had T/C's customer service to go to. I finally was able to buy a brand new trigger assembly from Doc, but I was beginning to wonder for awhile. I wouldn't trade the White's for anything, but I realize I could have problems in the future.

I hope to purchase a traditional rifle next year sometime and because of the overwhelmingly positive reports about T/C, I am sure that is what I will buy.

frontier gander 09-28-2006 05:49 PM

RE: the TRUTH about TC's warranty! MUST READ
 
first off i never mentioned anything about TC not working out something with their customers. Im just sick of seeing some1 advertising that TC has a LIFETIME warranty and a transferable warranty when i have found zip about it. Now i do belive tc will replace or fix something thats wrong with the persons rifle no matter if they are the first or 20th owner. Cva and traditions have done the same in the past for me. Ive owned a TC renegade for a few years, theres nothing special about it honestly. Actually i sold it and bought the traditions kentucky. But the point is, dont advertise something thats not even on the TC website. It may be on someone elses website that ive found but i also found other things wrong on that guys website.

liquidorange 10-07-2006 07:23 AM

RE: the TRUTH about TC's warranty! MUST READ
 
if you think a traditions kentucky can hold a candle to a renegade theres something fishy to me. i dont care if its a written warranty or not. thompson center has always fixed and retuned my guns for free as well as given me ammo advice. with the cost of fuel today i dont know how they stay in business. for instance the last gun i bought used and they replaced the trigger action and hammer for FREE. just because i wasnt happy with the feel of the trigger. as with anything a polite phone call can do wonders. i have found cva and thompson center fine companies to deal with. my brother owns a couple older discontinued models and they told me any problems including finish just send it in. it doesnt get any better than that! to me a traditions is like a moped. there fun to ride till your friends see you on it:D just kidding

Triple Se7en 10-07-2006 08:03 AM

RE: the TRUTH about TC's warranty! MUST READ
 
Pay no mind to Mr. Gander liquidorange! Until he actually deals with T/C Inc repeatedly, he hasn't a clue. I have dealt with both Traditions and T/C many times. They are like night& day. Mr. Gander caught Traditions Inc on a good, forgiving day. Both times I dealt with them, I was denied free service. One time it was for a $2 bolster screw that Traditions would not send me without a bank check or credit card number for purchase -- the other time was to remove a spot of leftover stain on my brass patch box that I received new. They told me to buy my own stain remover- then apply it myself. They said that would be cheaper than paying for my one-way Fed-Ex gun/insuranceshipping of approximently $16 -- which they would not reimburse me on.

What a way to do business! Geez O' Pete!

I have the next level up to the Traditions Kentucky that's called the Shenandoah. Also have a couple of T/C Renegades. Anyone with knowledge of guns can see the component-difference visually from stock quality, sights qualityto barrel quality -- can see/feel the pull/trigger difference upon firing -- can see the difference in the number of bullet accuracy optionsbothmakeshave used-- can see the difference visiting auction sites to appraise the used ML values of each brand name--candecipher when when one company saysthey will fix the problem for free & the other says they won't without attaching my checkbook bank check or credit card.

I am still the owner of four Traditions Rifles from earlier years-- but have purchased three T/Cs since.

Why?...... because of value - because of T/C's forever warranty -- becausae of common sense -- because of safety concerns.

Mr. Gander is still young & inexperienced with these companies. He will have a different outlook as he ages -- as he gains the ML experience that posters like myself, Cayugad & others have.

Nothing wrong with a greenhorn ... just the lack of experiences associated with young age. I've been handling guns since the Vietnam era. Mr. Gander has some "decades" catching up to do first - before he starts second-guessing virtues of Gun warranties.


Thompson Center Arms -- Triple Se7en Powder -- Buffalo Bullet Co.


rem 700 10-07-2006 08:33 AM

RE: the TRUTH about TC's warranty! MUST READ
 
I'll have to say, one thing about the T/C warranties on both my omega and hawken; you don't have to use them [8D]And when I do, I can be confident that T/C will work with me.

frontier gander 10-07-2006 06:34 PM

RE: the TRUTH about TC's warranty! MUST READ
 
Pay no mind to Mr. Gander liquidorange! Until he actually deals with T/C Inc repeatedly, he hasn't a clue.


If i were to buy a TC... are you saying i would have to deal with TC repeatedly for repairs? And yes to the other guy, That kentucky out shoots that renegade i had. The guy that bought the renegade, loves it. I just wanted a flintlock. As for sight quailty, How picky can you get with a steel sight and a brass front blade? Ive actually come to prefer the old style sights. But yes, the kentucky has truely been enjoyable since the first day i bought it. I will admit that i had traditions send me a new Frizzen, but after reading that leather can cause the flint to skip and bounce and break the flint, i hammered down a round ball and wrapped the flint in lead and had zero problems lol. Atleast i got a spare frizzen for later down the road. Traditions also sent me a new ramrod free after i accidently broke mine while trying to load a home made ball. Broke that one to [:@].. After that i've learned my lesson and will only buy speer or hornady balls from the store lol. Home made are fine for shooting as long as you have a non breakable ramrod, but i'll spend the $9.99 on store bought when hunting season comes around the corner. And a greenhorn? ive been muzzleloading for 7 years now, How many more years untill i become a pro like you triple? Now triple, I wouldnt exactly call myself a green horn, I mean an inline muzzleloader does take a genius to figure out how it works. Ive taught myself since i bought my first muzzleloader when i was 14. That was WAYYYYY b4 i had the internet and could look this stuff up. And as for warrantys, i'll agree with a poster that said the best warranty is the one you never have to use. Difference in stocks... we'll you got me there, That renegade originally had a really dull almost fake wood looking red stock finish. Ugliest finish ive ever seen besides on cva's older rifles that were done in an almost orange fashion. Now my kentucky had a really nice finish untill i got done after this seasons hunt :(.. Ah well, i got it stripped and im redoing the stock in a dark chocolate color and finished with boiled linseed oil and bees wax. Also wanting to "grey" the barrel but cant find any info on how to do it. Someone said bleach but im looking into that b4 i even think of using it lol. Now if you wanna talk real toys, my toys are under the hoods of my cars. Muzzleloading is just my favorite type of hunting weapon. Motors are my passion. Ever feel the torque of a 1970 buick GS 455 stage 1? oooooh baby1 nothing like 510ft lbs torque at a meer 2800rpm! Ah well, a 455 will have to wait untill i can afford a nicely built one. I'll stick with my 350 buick i started on a couple weeks ago.:D

Robert58 10-22-2006 08:23 PM

RE: the TRUTH about TC's warranty! MUST READ
 
About four years ago I bought a T/C Hawken in a Pawn Shop. I found out latter that it had a broken sear. I called T/C about a new one and an owners manual. And the man asked for my address and said that he would send me a new sear and manual for free. Can't get muchbetter than that.

Robert

Blackpowdersmoke 10-24-2006 01:27 AM

RE: the TRUTH about TC's warranty! MUST READ
 
I currently own 13 T/C firearms. Twelve muzzleloaders and one Contender. I recieved the first one as a Xmas gift when I was 15 yrs old ( a long time ago). I have dealt with T/C on a number of matters albeit repair work or general info numerous times. I have NEVER had a problem with them, even on repair work on guns I bought used. For my money...you can't beat their quality and service. I will remain aloyal customer until the day I die. Not to mention the fact that their out of the box guns are some of the best shooters money can buy. 'Nuff said........BPS

txfireman 10-25-2006 03:16 PM

RE: the TRUTH about TC's warranty! MUST READ
 
OMG...I still can't believe this dead horse is still getting a beating.


All times are GMT -8. The time now is 01:00 PM.


Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.