What NOT to look for in outfitter (Trophyseekers Worldwide)
02-20-2007, 05:46 PM
#1
Fork Horn
Thread Starter
Join Date: Aug 2006
Location:
Posts: 138
What NOT to look for in outfitter (Trophyseekers Worldwide)
I just wanted to give everybody a heads-up regarding Trophyseekers Worldwide. I had filled out the info sheet request on HuntingNet.com requesting info for an elk hunt. I provided all infoexcept formy phone number because I have a new residence and it's not hooked up yet. All others sent me detailed info by either email, postal mail, or both...except Tony Ruggeri owner/founder from Trophyseekers Worldwide. Instead he sent me this rude email. See below email correspondance he sent me (on bottom), then my response back to him on top. This is definitely a company/person I'm glad not to do business with!!
MY RESPONSE BACK TO HIM:
Tony,
....Don't have home phone at the time because just moved into new residence and phone is not installed yet. It wasn't a "trust" issue, as you wrongly assumed.
Thanks for not sending me your information. All others sent it in convenient and easy-to-read email attachment or print form. They also provided me with their phone numbers so that I may call them when convenient.You should consider all circumstances (i.e. no phone available, etc.) rather than consider only yourself when corresponding with "potential" clients (which I'm not).
I'll be sure not to contact you or inconvenience you again. Maybe you had a bad day, or everyday is a bad one for you...who knows. With an email response like your own I surely don't want to deal with you professionally, however, and I know that others won't as well (I'll be sure to let them know every chance I get).
Scott
TONY RUGGERI'S ORIGINAL EMAIL TO ME:
#yiv2084839227 v\:* {}
#yiv2084839227 o\:* {}
#yiv2084839227 w\:* {}
#yiv2084839227 .shape {}
#yiv2084839227 st1\:*{}
Scott,
If you do not trust me with your phone number You do not get my information.
Tony Ruggeri
Trophyseekers Worldwide, Owner & Founder
[/align]
MY RESPONSE BACK TO HIM:
Tony,
....Don't have home phone at the time because just moved into new residence and phone is not installed yet. It wasn't a "trust" issue, as you wrongly assumed.
Thanks for not sending me your information. All others sent it in convenient and easy-to-read email attachment or print form. They also provided me with their phone numbers so that I may call them when convenient.You should consider all circumstances (i.e. no phone available, etc.) rather than consider only yourself when corresponding with "potential" clients (which I'm not).
I'll be sure not to contact you or inconvenience you again. Maybe you had a bad day, or everyday is a bad one for you...who knows. With an email response like your own I surely don't want to deal with you professionally, however, and I know that others won't as well (I'll be sure to let them know every chance I get).
Scott
TONY RUGGERI'S ORIGINAL EMAIL TO ME:
#yiv2084839227 v\:* {}
#yiv2084839227 o\:* {}
#yiv2084839227 w\:* {}
#yiv2084839227 .shape {}
#yiv2084839227 st1\:*{}
Scott,
If you do not trust me with your phone number You do not get my information.
Tony Ruggeri
Trophyseekers Worldwide, Owner & Founder
[/align]
02-20-2007, 08:45 PM
#3
Typical Buck
Join Date: Jan 2004
Location: Anchorage,Alaska
Posts: 512
RE: What NOT to look for in outfitter (Trophyseekers Worldwide)
Seems to me you got the allinfo you needed on this guy and you didn't even have to ask a question.
Take your sharpy and put a line right through his outfit.
Take your sharpy and put a line right through his outfit.
02-20-2007, 09:38 PM
#4
Typical Buck
Join Date: Nov 2003
Location: Georgia
Posts: 882
RE: What NOT to look for in outfitter (Trophyseekers Worldwide)
sellme69,
I must admit, you handled that situation exceptionaly well. I love it and I'm sure this person is kicking himself profusely. I would go one step further and recommend he read your post on HN.
Well Done,
dog1
I must admit, you handled that situation exceptionaly well. I love it and I'm sure this person is kicking himself profusely. I would go one step further and recommend he read your post on HN.
Well Done,
dog1
02-21-2007, 03:32 PM
#8
Fork Horn
Thread Starter
Join Date: Aug 2006
Location:
Posts: 138
RE: What NOT to look for in outfitter (Trophyseekers Worldwide)
Just to let everybody know, Tony did send an apology back to me (shown below). Too late though....First impressions and actions go a long way, and if someone is an ass this quick in an email, you can guess how he'd be in the woods with you. At least he had the decency to realize what he did and apologized......:
Dear Scott,
My apologies if my earlier reply seemed abrupt. That was not my intent. I admit my wording was poorly chosen, and I take responsibility for that. Right now during the show season, I am on the road 80% of the time, and I try to answer all my inquiries while I am home so I can deal with each potential client personally. That is easier for me to accomplish, and far less time consuming by phone than by composing emails for each of dozens and dozens of inquiries.
The fact is I get many requests from persons who want information, but refuse their phone numbers by filling in the required field with “dummy” data. And I accept their right to their privacy. Some, as with yourself may not have a phone or have a problem with their phone. Usually they tell me as much in the message section of the inquiry form.
Again…If I blew it with you…I accept that. No one is perfect. The message here is merely that if I “slighted” you, it was not intentional. Good luck in your search for a hunt.
Regards,
Tony Ruggeri
Trophyseekers Worldwide, Owner & Founder
Dear Scott,
My apologies if my earlier reply seemed abrupt. That was not my intent. I admit my wording was poorly chosen, and I take responsibility for that. Right now during the show season, I am on the road 80% of the time, and I try to answer all my inquiries while I am home so I can deal with each potential client personally. That is easier for me to accomplish, and far less time consuming by phone than by composing emails for each of dozens and dozens of inquiries.
The fact is I get many requests from persons who want information, but refuse their phone numbers by filling in the required field with “dummy” data. And I accept their right to their privacy. Some, as with yourself may not have a phone or have a problem with their phone. Usually they tell me as much in the message section of the inquiry form.
Again…If I blew it with you…I accept that. No one is perfect. The message here is merely that if I “slighted” you, it was not intentional. Good luck in your search for a hunt.
Regards,
Tony Ruggeri
Trophyseekers Worldwide, Owner & Founder
02-21-2007, 04:34 PM
#9
Fork Horn
Join Date: Oct 2004
Location: Shadyside Ohio
Posts: 140
RE: What NOT to look for in outfitter (Trophyseekers Worldwide)
THINK THE MESSAGE GOT ACROSS !!?
i CAN UNDERSTAND THE PREASURE THESE GUYS HAVE ,GOING FROM SHOW TOO SHOW (BUT) ALL QUESTIONS HAVE TO BE ANSWERED IN A PROFESSIONAL MANNER. The greatest of luck in your hunt. GB 50
i CAN UNDERSTAND THE PREASURE THESE GUYS HAVE ,GOING FROM SHOW TOO SHOW (BUT) ALL QUESTIONS HAVE TO BE ANSWERED IN A PROFESSIONAL MANNER. The greatest of luck in your hunt. GB 50
