I would not take them to another shop. I would contact Matthews and arrange to return them for a refund. Then go and get another bow, but make sure that it is what I am asking for before I leave. I can't believe anyone puts up with what I am reading. Handles falling off? High end bows hard to set up? I just can't believe it. Those bows should have gone back the first day. They paid for the best and shouldn't receive less. It's just not right and shouldn't be allowed to happen.