Let me add something here. I also am friends with the guy that runs the Pro-Shop that I now frequent. Like ash, I usually jump in and help them out when I am there and they are swapmed. I always let them wait on other customers ahead of me casue I normally schedule enough time to shoot the bull when I am there and because they take such good care of me I try to return the favor. I actually bought a $20 hand warmer from them a while back and it literally just fell apart on me the first day I used it. I just wrote it off. It certainly wasn't their fault so I wasn't going to take it back to them and ask for my money back after all that they do for me. I could have sent it back to the factory but it wasn't that big of a deal. I told them about it and they said bring it back and we'll give you a new one. I said "no, with all you guys do for me the last thing I am worried about is that handwarmer". I was afraid it would have wound up costing them something (shipping or something) and though they wouldn't have minded, after the money they save me, there was no way I was going to cost them money over a $20 dollar item.