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Old 01-18-2005 | 09:10 AM
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ash2042
 
Joined: Mar 2003
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From: Morgantown, WV
Default Easton customer service, bad experience

I recently sent back a half dozen 05 easton ac superslim arrows because the logo area was smeared very badly, so badly you couldn't even read the name. So, sent them back, after about a week and a half I called easton to see what they were going to do, they said they were going to replace my arrows, I thought great I should have them in know time. Boy was I wrong, the customer ser. rep ask if they could send me demo shafts.[8D] I told him know I did not buy demos I would like new ones ( my return arrows had never been shot). He said they could not find any new ones,[&:] you mean to tell me the company manufactures these arrows don't seem to have any new ones. I told him I would wait until he found some. Easton can't find 6 new arrows, I have a feeling the are going to have a bad year. I just had to vent.
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