LOL, unfortunately Rangeball I know exactly what you are talking about as we see that all across the USA--- Maybe if the Archery business became a bit more lucrative and offered better returns to dealers without getting their nads chopped at every turn by not only large mega merchants but manufacturers and even consumers as well, many of those shops could then afford to send their techs to good schools and seminars to better learn. This is an ongoing issue within the industry as they only want to cater to those who make life easy for them--- we'll keep working towards a solution but it's not going to be easy!! Pinwheel 12