I just looked at the warranty page in my ProTec's owner's manual. Guess they've changed their warranty service. Used to be, ALL warranty repairs had to be done at the factory. Now they let the dealers decide whether the bow can be done in-house or has to go back. Good deal!

Here's a quote from the manual: "If the bow must be returned to the factory, the bow owner is responsible for the return freight to Hoyt USA. Hoyt USA, in turn, will pay for the same return freight of the repaired product."

I do not think that's an unreasonable policy, for ANY manufacturer.