I was afraid someone would turn this into a Hoyt vs. Mathews battle. Fact is, crap happens. I've had the same thing happen when I shot a Martin. What will make or break Hoyt for me is not the fact that it happened, but rather how they take care of the problem.

ReyLamb and Kodiak,

I agree a dealer shouldn't have to pay for shipping, but I don't think the customer should, either. That is where Hoyt should step up and reimburse whomever for the shipping. It's their product, it should be their cost. Plain and simple.

Slice