That misunderstanding still puzzles me Troy, I've been dealing w/BW for nearly 15 yrs & have always been amazed at their easy going nature & willingness to do whatever was in their power to make the customer happy. This most recent dealing was the same...I changed options on the bow several times & even questioned them on a couple things without even a discernable flinch from Mr. Beck or any of the "Widow-workers". IMO they went all out to accomodate me in the most professional & courtious manner. As usual, the entire process was an enjoyable experience (except possibly the wait)...& the end result was the best shooting recurve I've ever owned.