Beretta customer service sucks
I've owned a number of Beretta shotguns and handguns over the years, but never had a need for customer service until recently. I purchased a Beretta 390 12 gauge. When I patterned the gun I found it shot 10" to 12" low at 30 yards. When I sent the gun back to Beretta USA, they returned the gun with a note saying "the stock spacers were incorrectly set...gun is o.k. now". Well it does shoot to point of aim now, but they adjusted the spacers to where the barrel is pointing up hill! Looking down the barrel it looks worse than even a regualar trapgun. I believe the problem is that the barrel was threaded crooked when the screw-in chokes were installed.
I can't believe Beretta won't replace the barrel or correct the problem correctly. I even sent a letter to Beretta in Italy which they ignored. It won't help me, but at least I can warn others about Beretta's lack of customer service.