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Old 05-23-2004 | 12:11 PM
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Ruger-Redhawk
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Joined: Feb 2003
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From: North Carolina
Default RE: Charles Daly Warranty

ORIGINAL: soarkrebel

If I get treat like crap like I did with Polaris Industries I let it be known.
I never thought i would see you write that!

Well you did now Soark.LOL.

Polaris has to have the worst CS I've ever dealt with.I would have been better off talking to the wall instead of that woman I did .She was as useful as the T#T's on a boar hog.A simple question and all I got was the run around.All she knew how to say was take it to your dealer.I asked if there was someone else I could talk to? No take it to your dealer.,she sounded like a broken record if you can remember what a record was.On my Polaris the belt cover had warped from heat.The belt and clutch were hitting the warped cover making some racket. I was told on another forum Polaris has a revised cover made from a more heat resistant plastic.I asked her about it. Her comments were that maybe but that doesn't mean we had problem with them.I asked what part number it was, Take it to you dealer.I finally got the information from a Polaris tech on the ATV site.I picked up a new belt cover when I was on vacation in IL.A mere 85.00 for a piece of plastic.I installed it and that solved my belt slapping problem. Will I ever buy another Polaris?No way ,if you can't get help when you need it after the sale, I'll find a company who is there for their customers before and after the sale.I'm sure Polaris's upper management isn't aware of the lack of CS they have.Then again they might and don't care like their employees do.

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