Soark you're right there. These computers can make or break a company in short order.I'm one if I get good service I let it be known. If I get treat like crap like I did with Polaris Industries I let it be known.Sometimes we can't blame the company,since it's individuals making these decisions.The company needs to follow what their people are saying and doing.There are so many companies with terrible customer service it's scary.Remington from comments made here and other sites are pretty poor in CS and QC. I've dealt with Browning a time or two,they leave allot to be desireed.Treelounge is another one who could use allot of improvement.Then on the other hand I couldn't ask for better customer service from RCBS,T/C, Knight.and Ruger to name a few.They know how to treat their customers.
These forums help allot when deciding on what products to buy.I know they're just opinions. Enough opinions with the same kind of comments makes it pretty reliable what to expect from companies.....

Ruger Redhawk