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Old 05-14-2004 | 07:47 AM
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BagginBigguns
 
Joined: Feb 2004
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Default Cabela's Customer Service is UNREAL! Here's an example...

I purchased a Bushnell Yardage Pro Scout in June of 2001. The battery cover was funky right out of the box. It never worked quite right, but well enough to allow the device to function. So I decided to just live with it because I didn't feel like hasseling with returning it. The battery cap finally cracked just recently, rendering the range finder useless. I emailed Cabela's Customer Support to request some instruction on how/where to get it fixed. They told me to send it back to them along with a letter describing the problem. I did exactly that (on 5/5) and received a return package in the mail yesterday (5/12). They sent me a brand new range finder! The new model has a 570 yard range, versus a 370 yard range on the original.

I believe Cabela's is second to none when it comes to valuing customers and keeping them satisfied. I buy products from them with full confidence that they will stand behind everything that they sell. It's a first-class operation, and they have earned my business for the future.
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