Great and thoughtful post -bohunt--- I totally respect your opinion and view and appreciate your honest comments. It seems that the warranty issue is more of an issue than I could've imagined it would be, so will discuss it further with the factory.

I still feel that it is of no consequence, knowing how most companies work, but you did make some great comments about Customer Service itself and I can see in that light how the differing warranties could be seen. Again, thanks for your comments as well as everyone elses' input---it will only serve to help us build a stronger company. Good shooting, Pinwheel 12