I love fall aways for hunting, they simply work for me. They do not work for everyone. Honestly to me it sounds like something is not setup correctly on your bow. I would contact NAP & talk to one of their Techs. They will help you out, they are known for great customer service! You can also take it to a archery shop that has experience setting up fall aways.

If the rest is not setup correctly you can experience all kinds of things just as you mentioned. The rest will perfrom but it has to be setup correctly or it will not.

Good luck.