txhunter58 .... I agree with you. The customer service and support of Thompson Center Arms is one thing we never consider when looking at the purchase price of the rifle but it is a definate factor.

I broke the breech plug wrench on my Thompson Center Black Diamond XR trying to free a stuck plug. I wrote Thompson Center a letter to see if I was doing something wrong reference how I was greasing the plug and setting the rifle up prior to shooting. Their responce was a nice letter back, along with some anti seize, directions on how to grease the plug, some information on favorite loads for my rifle, and a new deluxe breech plug wrench with a note explaining how sorry they were that something like this happened in the first place. That to me is customer service. No arguements on who's fault the wrench broke, just fix the problem and let me get on enjoying the rifle. By the way their load was right on the money....