Spoken like a true customer. WHO says it's part of doing business? The world is litered with businesses that went under by not getting paid for their work or what they delivered. IF it were part of doing business the catalog places would deliver and install, your oil changes would be free and every service on that BMW would also be free. I can point out 3 closed bow shops within 15 minutes of my house that TRIED to be everyone's "Friend" and work for free. You buy a TV at Walmart they don't install it and hook it up to your cable etc etc. They may at some fancy Big Screen store... but the price is built in. One way or another you have to get paid for your work. I would expect a "union guy" to know such things.Nyuck Nyuck Nyuck.