My experience has been gun guys are usually good guys. If there is a glitch here and there buyers understand that. I wouldn't buy from someone online that had more then 5-10% negative reviews. I do a lot if buying and selling online and a seller usually has to do something pretty bad to get negative reviews. I know there are some people out there who jump to the negative too quick, so I understand a few bad reviews. But 1out of 3 buyers leaving negative reviews is a big red flag. I'm guessing things like the price increase you saw are reasons people are not liking them.