I have a typing style that often misses capitalization at the start of a sentence. I type with 2 fingers hunt and peck and my mind often gets ahead of my fingers. I try to go back and proof before I send but often when I am not fully concentrating or running out of time I make errors. None are on purpose and are part and parcel of me as a poster here on HNI. Sometimes you get what you get. When someone is treated rudely the response can follow 2 different paths. Many...for the common good just ignore it and carry on without further escalation. Others have a more measured answer and at times that can be expected. I have always felt that rude people can expect to be treated rudely back. Contrary to that... people who are kind to others are more often than not treated much better than rude people.