Ibobi,
I readily admit that I'm not smart enough to understand how all of this works. I've chosen to stick around and keep plugging away doing what I can. that was an attempt to summarize what I think the primary concerns are for mods and members .
There seems to be a growing number of unhappy users. Partially due to spam, lack of moderator presence, and slow response time to reported threads .
As for response time, when I see the emails I check on it. A few times it has been there for a few days without any response . But most of the time it's been dealt with by the time I get to the email. I don't think a day or two is a long time when mods are volunteering time . Especially during the summer when many of us are busy doing things. But I agree that it could be faster as well and it's probably frustrating for a user to report a thread, and then see it's still there there next day.
-Jake