Couple of months ago, a fellow range member gave me a a well used Osprey 10-40x50 scope in its box.....telling me, it had some problems. But, Osprey had a good warranty and I could return it to be repaired. I mounted the scope and took this rifle to range a couple of times and yep, the Osprey had a couple of problems.
Called Osprey for how to return the scope....person I spoke with emailed me a return form to complete and sent them the scope with the return form. About 2 wks later, received a newer version of scope I'd sent.