Here's a question for you, Pete and Jenks, doesn't the fact that you have had to USE the customer service line for CVA so many times speak to the quality of the product itself? I've been a Marlin owner for over 50 years. Had to call customer service exactly once in those 50 years for an ejector spring gone bad (pre internet). Been a TC owner for over 25 years. Had to use their customer service exactly once for a broken hammer spur (and it was MY fault). Was a CVA owner for exactly 4 months, had to use their customer service line exactly 3 times!! Bad hammer spring, broken trigger mechanism, another bad hammer spring. Kinda speaks for itself there doesn't it?