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Old 08-25-2016, 02:01 PM
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jimsmokepole
Spike
 
Join Date: Oct 2011
Posts: 49
Default I need to retract a statement

Greetings guys, thanks again for all your comments & suggestions re. my troubled high, hitting Mountaineer. Just so all you folks understand the whole story here, please read below statement.

I first realized my barrel had a problem about 2 years ago. At that time I contacted a woman from Knight who informed me that any issues I had w my Knight ML, were not likely their fault and just a bunch of crap no hunter/shooter ever wants to hear whom just spent $750 on the "best ML on the market". Last year, I contacted them again, and talked with a guy who insisted that if my barrel were defective, it was Green Mountain Barrel's problem and I had to deal with them directly.

So I hope you can see why I was / am ready to give up on my Mountaineer and Knight Rifles inc. all together and directed the "F" word to them.

Well, this morning the Production manager, Mr. Justin Perry from Knight Rifles contacted me. I was surprised to learn he had already read my post from yesterday voicing my frustration with Knight Rifles and their poor customer service & thus wanting to change to CVA or T/C arms.

Right off the bat Mr. Perry, was very courteous, and professional instead of defensive. He informed me that the folks I had likely spoken with in the past, were no longer working with Knight Inc. and he very much wanted to help me work through my problem and make me happy again w my Mountaineer. His thoughts on the problem are a possible 'burred or rough' spot inside the barrel, and said he would warranty & replace the barrel at no charge. He also mentioned he had seen this before in another Green Mountain barrel.
After my conversation with Mr. Perry, I am retracting any slander I directed towards Knight Rifles Inc.
I believe Knight Rifles sincerely wishes to maintain good customer service and at present IS, in fact standing behind their products.

I also own an original Gary Knight Wolverine .50 that is a stellar rifle. So to be honest, I really don't want to purchase an CVA or T/C rifle. I want my 4-yr. old Mountaineer to work well for me. It's a beautiful weapon with impressive features, and after that dreaded first shot, it shoots like a million bucks.

So stand by & I'll post a follow up when I get my Mountaineer sent back. Deer season starts on Sept. 27, and Elk about a month later. Cheers, Jim
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