Originally Posted by
1874sharpsshooter
Every company has some quality control issues sooner or later .? What Knight seems to lack is customer service that will correct a problem that slips through .
Agree. I'm hoping your issue and a few others was the exception not the rule. Doesn't excuse them from taking care of the problem though. Even if they have had some staffing turnover, etc... doesn't give them a pass on their responsibility to a paying customer. I think you should go back at them.