Originally Posted by
bman940
I just checked with Nikon's Corporate office and this is what they told me. The replacement will come with same Lifetime warranty as when you buy it new, so you will get another lifetime warranty and of course Nikon's No Fault Policy. I hope this puts any bad bllod to rest? Feel free to drop me a note with any question's and sorry for the confusion.
https://www.youtube.com/watch?v=IweRfw4vMEY
It sounds like maybe "George" at Nikon isn't as familiar with the warranty policy as Nikon might wish. If you follow up on MT58's emails, you could use such information for customer service training, point out a few things to George and improve customer service and the experience people undergo whenever they do have to use a warranty for Nikon. Not trying to tell you how to run your business but many hunters tend to value customer service at the same level as product quality and believe the first (quality) isn't much value without the 2nd (service). And yes, I own Nikon products so I am very interested in how this ends as well.
