Sounds like the one guy who started all the posts (Craig CO hunt) here and a lot of other places was one of the few with a big complaint Huntrick - for your own benefit, it would be worth your time (and money if needed) to set the record straight on that customer. $2000 is a lot of money to anyone. And if he got no hunt for the money, why wouldn't he be sore? If I plunked down $2000 and got nothing I would be sore too. EVEN if he did not do his part, you could make him happy with a refund. It didn't cost anything significant to you did it? And if you lost some of that $2000, at least give back the difference. Just my opinion - you can tell me "Don't tell me how to run my business" if you want.