Anybody sent anyting back to Leuopold for warranty work?

Sent them a couple e-mails on their form and never heard back.

Mildly discouraged as a lot of the stuff I've read is that they're great to deal with especially on warranty work.

Heck the work I'm looking at having them do should be pretty easy. Bascially resetting horizontal and vertical adjustments to factory specs and getting new scope covers.