Even better, here is their response.


Actually no sir you are wrong. We actually can not file a claim on it at all. UPS has delivered the package they were paid to do so you will need to contact UPS and file a claim. There is nothing that we can do about it now that is was delivered on 11/18/11. Thank you and have a great day!!



Thank you,

Jaclyn Botterbush
Knight Rifles, CSR
866-518-4181
www.knightrifles.com
www.facebook.com/knightrifles


Gotta love a company that is new and trying to get started with a CS dept., like this. I just called them to talk to someone in charge and got a Mellisa, she seemed to be able to do something maybe next week, as she stated. I got the whole we are running on a skeleton crew and we will try to get something done next week.