I ordered two of the ultimate range rods week before last. I received a email letting me know they were on the way last Wednesday. GREAT, alot better time than others had posted. Well I went out of town (hunting all weekend) and when I returned, still no range rods.

So I sent an email to Knight to ask for tracking info and they returned an email stating that they were delivered last Friday and left on my porch. I sent one back and told them that there is not a package on my porch and that i even went to my neighbors and asked if they had grabbed a package for me, while I was away. We sometimes do this for each other. They stated they had not seen a package.

I know this is not Knights or my fault in any way. So now I just received another email back from them, telling me I need to file a claim with UPS. I have dealt with UPS for years at work and when something of this nature occurs, it is generally the shippers responsibility to file a claim.

Why would they expect the customer to do more work to receive a product that they ordered. So, i sent an email back to them and let them know, if I file a claim it will be with my CC company for not receiving goods that I paid for. So, now I wait for their response.

Excuse the rant but, it kinda pee'ed me off.