Don't worry about it donjose, these are all the same guys, that knight does no wrong and as soon as some one has a bad experience they all chime in with how it must be you, and you are the ass for not being satisfied with the ****ty service, you are getting.
If knight is better off, you not ordering from them. Maybe they will be better off, if no one does. It doesn't matter the customer, from what I have read with your and MD's experience, they are definatly not the old knight but a plastics company trying to play a gun mfg. It is very sad that they can not do a better job of getting people trained and up to par, knowledge wise, to deal with customers. You would think they would want to do a better job so, they can keep their employees working and out of the unemployment line.